127 One Chowdhury of Octolane
CRM Talk17 Loka 2025

127 One Chowdhury of Octolane

Steve and Sam are joined by One Chowdhury, founder of the AI-native CRM, Octolane. One shares his incredible journey from a Duke University student who didn't know what a CRM was to a Y Combinator-backed founder aiming to take down Salesforce.

He discusses why legacy CRMs are "trapped with their own success" and struggle to adapt to AI, while Octolane is built from the ground up to eliminate manual data entry and give sales reps their time back. Learn how Octolane's 'Action Mode' proactively suggests follow-ups and meeting prep, aiming to turn every user into a 'superhuman seller'. This conversation covers the future of CRM, go-to-market strategy, and building a product that addresses the core pain points of sales professionals.

Jaksot(100)

128 That's All Folks

128 That's All Folks

In the final episode of the CRM Talk Podcast, hosts Steve Chipman and Sam Biardo reflect on over a decade of industry evolution since their 2013 debut. Spanning 129 episodes, the duo discusses the tra...

22 Tammi 38min

126 AI Account Based Marketing

126 AI Account Based Marketing

Sam and Steve discuss the practical applications of AI in modern sales and marketing. Steve explains his process for using Gemini's Deep Research feature to generate detailed company reports, condens...

20 Elo 202528min

125 The Future of CRM with Clint Oram

125 The Future of CRM with Clint Oram

In this episode, Steve and Sam are joined by special guest Clint Oram, who recently left SugarCRM after exactly 21 years. The group explores the future of CRM, the transformative power of AI, and ho...

2 Kesä 202533min

124 Jen Noonan of Infor

124 Jen Noonan of Infor

Jennifer Noonan, VP and GM of CX and IPMC Business Units at Infor, joins Steve and Sam to discuss the evolution of Infor CRM SLX (formerly SalesLogix) and its role in industry-specific digital transfo...

17 Huhti 202539min

123 CRM Readiness Challenge

123 CRM Readiness Challenge

Is your organization ready for CRM? Sam and Steve discuss the ten readiness statements from CRM Switch's online calculator: https://crm-readiness-calculator.crmswitch.com/

28 Helmi 202531min

122 AI Agent Ascension

122 AI Agent Ascension

In this episode of CRM Talk, Steve Chipman and Sam Biardo discuss AI agents and their impact on business. They talk about how AI agents have evolved from basic IVR functionality to sophisticated busin...

7 Joulu 202429min

121 Deploying CRM Successfully

121 Deploying CRM Successfully

tag, the summary should includes an in-depth overview of the discussed topics, decisions made, key takeaways, and relevant numerical data such as volume, usage, and price. Your response should include...

23 Loka 202433min

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