2031: Can Tech Resolve Nuisance Calls, Texts and Intrusive Notifications?
Tech Talks Daily7 Heinä 2022

2031: Can Tech Resolve Nuisance Calls, Texts and Intrusive Notifications?

We're beginning to see businesses return to normality – but it appears part of getting back to normal is ramping up the volume of irritating customer communications advises Andrew Stevens, Principal, Banking, Financial Services, and Insurance, Quadient.

"The number of complaints accelerated towards the end of 2020, but now we're in a worse position than before the pandemic. The sheer volume of spam calls and texts will take a toll on worried customers, who are already grappling with the energy crisis and soaring costs of living. So businesses need to pull the handbrake on annoying customer calls and texts, or they could hit record levels of complaints this year, which would hit revenues when customers decide to leave."

With the cost-of-living crisis at the top of everyone's minds, consumers are more worried than ever about their finances. Banks must provide helpful and personalized communication to demonstrate they are on the customers' side. By bombarding customers with irrelevant content, banks are only exacerbating what is already a stressful time.

Instead, they don't need to be sent innumerable offers or reminders, instead functions like spending tracking tools and searchable statements. Communications that highlight these valuable functions and how to use them, or give other ways to reduce costs, will be much more welcome. These are just a few topics we explore in today's episode of Tech Talks Daily.

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(2000)

Running Enterprise Computer Vision on CPUs With Ultralytics YOLO26

Running Enterprise Computer Vision on CPUs With Ultralytics YOLO26

What becomes possible when enterprise computer vision no longer depends on expensive GPU infrastructure? In this episode of Tech Talks Daily, I speak with Glenn Jocher, founder and CEO of Ultralytics,...

29 Heinä 25min

How Equifax Connects AI Data and Human Support in Government Services

How Equifax Connects AI Data and Human Support in Government Services

What can private companies learn from government caseworkers about adopting automation and using data more effectively? In this episode of Tech Talks Daily, I speak with David Turner, General Manager ...

28 Heinä 26min

How Ensono is Building AI Resilience Beyond a Single Model

How Ensono is Building AI Resilience Beyond a Single Model

What happens when an AI experiment becomes a production service that your employees, customers, and daily operations depend upon? In this episode of Tech Talks Daily, I speak with Brian Klingbeil, Chi...

27 Heinä 28min

How RedStone is Connecting Financial AI Agents to Verifiable Data

How RedStone is Connecting Financial AI Agents to Verifiable Data

What happens when an autonomous AI agent makes a financial decision using inaccurate, outdated, or poorly synchronized data? In this episode of Tech Talks Daily, I speak with Marcin Kaźmierczak, cofou...

26 Heinä 25min

How Craftable is Using AI to Protect Restaurant Margins and Human Hospitality

How Craftable is Using AI to Protect Restaurant Margins and Human Hospitality

What if a restaurant could identify a margin problem while the ingredients were still being unloaded, rather than discovering it several weeks later? In this episode of Tech Talks Daily, I speak with ...

26 Heinä 28min

How Valliance Fixes the Enterprise AI ROI Problem

How Valliance Fixes the Enterprise AI ROI Problem

Why do so many enterprise AI initiatives begin with impressive demonstrations but struggle to produce measurable business value? In this episode of Tech Talks Daily, I speak with Dom Selvon, CTO and v...

25 Heinä 30min

How Genesys Cloud Helped StepChange Cut Misrouted Calls by 60 Percent

How Genesys Cloud Helped StepChange Cut Misrouted Calls by 60 Percent

What does a modern contact center need to deliver when the person reaching out may already feel anxious, embarrassed, and unsure where to turn? In this episode of Tech Talks Daily, I speak with Chris ...

25 Heinä 23min

Beyond AI Pilots: What Valiantys and Mercedes Can Teach Enterprise Leaders

Beyond AI Pilots: What Valiantys and Mercedes Can Teach Enterprise Leaders

What does it really take to build an AI-ready enterprise when your data is fragmented, teams operate in silos, and years of technology decisions have created complexity that no large language model ca...

24 Heinä 30min

Suosittua kategoriassa Politiikka ja uutiset

aikalisa
uutiscast
ootsa-kuullut-tasta-2
rss-ootsa-kuullut-tasta
rss-seksicast
otetaan-yhdet
rss-vaalirankkurit-podcast
rss-podme-livebox
tervo-halme
aihe
politiikan-puskaradio
rss-girls-finish-f1rst
rikosmyytit
et-sa-noin-voi-sanoo-esittaa
rss-mina-ukkola
rss-raha-talous-ja-politiikka
rss-asiastudio
rss-varsinaista-puhetta