Episode 29: Interactions Between Principles — How They Work Together

While each guiding principle can stand alone, their true power emerges when they are applied together. In this episode, we’ll explore how the seven principles interact, often reinforcing each other in practice. For example, “Start Where You Are” works naturally with “Progress Iteratively with Feedback,” ensuring that teams evolve existing processes step by step. Similarly, “Collaborate and Promote Visibility” strengthens “Focus on Value,” because teamwork and transparency are needed to keep customer needs front and center. These interactions highlight that ITIL principles are not a checklist to be applied individually but a set of interdependent ideas.

We’ll bring this to life with real-world scenarios, such as a digital transformation project where teams must simplify workflows, automate wisely, collaborate openly, and still focus relentlessly on customer value. For the exam, remember that the principles are not mutually exclusive. The best results occur when organizations weave them together into a culture of continuous improvement. This episode was produced by BareMetalCyber.com.