You’ve Got Harm

Episode #421: Saijai Liangpunsakul, whose first name means “the link between two hearts,” speaks of her journey through the turbulent conflict of Myanmar, and how the kindness and resilience of the Myanmar people continue to inspire her. Now a recognized expert on digital trauma and rights, she has come a long way from her small southern Thailand village. She travelled to Costa Rica on her own at 15 years on a student scholarship, and continued her global education in Canada and the US.

The spark for her defining work ignited during the Arab Spring in Egypt, where she was on an exchange program from college. She witnessed firsthand technology's power for social change. This fascination changed the trajectory of her thinking about a career, and she initially joined an organization that utilized digital technology for healthcare access around the world. Then a stopover in Myanmar between work-related destinations in 2014 changed her life. She became captivated by the country and its digital revolution, and her planned two-week detour turned into six years.

However, her initial perspective on the promise of technology in Myanmar hid technology’s darker underbelly. Saijai saw it transform into a “digital battleground” used for hate speech and oppression, notably against the Rohingya. She recognized Facebook's complicity in this growing problem, noting that it only had two people at that time to do all of content moderation for Myanmar. Saijai also describes a “devastating” situation now unfolding in Myanmar, one that combines real-life sexual and gender-based violence with tech-facilitated abuse. To combat this scourge – and coupled with her own terrible, personal experience of being harassed online – she felt compelled to act. She co-founded Myanmar Witness to document abuses, and also Stop Online Harm, an “online ambulance” providing crucial technical, psychosocial, and legal support for survivors of digital trauma.

“The answer was the community,” she says. “It is to hear the story of another woman go through abuse, how another woman can survive, and that makes me feel like I can be that too,” she affirms.