238. AMA: Why Listening Might Be Your Most Powerful Skill

238. AMA: Why Listening Might Be Your Most Powerful Skill

When we truly listen, every conversation changes — including the one with ourselves.

Listening isn’t about waiting for your turn to speak — it’s about being present enough to truly hear. In a world full of noise, slowing down to listen can feel like a radical act. Yet it’s in those moments of stillness and attention that real understanding begins.


In this special Ask Matt Anything episode of Think Fast, Talk Smart, we explore what it means to “listen up” — to engage with intention, empathy, and curiosity. Along the way, listener questions spark insights on how to slow down fast conversations, apply communication tools in real life, and navigate the nuances of culture and connection. Because better communication doesn’t start with what we say — it starts with what we hear.

To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.

Episode Reference Links:


Connect:


Chapters:

  • (00:00) - Introduction
  • (02:38) - The Three Ps That Block Good Listening
  • (03:35) - Ace Your Listening: Pace, Space, and Grace
  • (05:55) - Listening Beyond Words: Nonverbal Cues That Matter
  • (06:33) - Listening Through Paraphrasing
  • (08:09) - Practicing Better Listening
  • (09:26) - Choosing the Right Structure for Your Audience
  • (12:51) - Applying Communication Skills Effectively
  • (15:58) - Slowing Down Conversations
  • (21:10) - Practicing and Getting Feedback
  • (23:40) - What’s Next for Think Fast Talk Smart
  • (25:32) - Conclusion

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This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

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5. From Monologue to Dialogue: How to Handle a Skeptical Audience

5. From Monologue to Dialogue: How to Handle a Skeptical Audience

Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible. Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

12 Maalis 202019min

4. The Journey to Mastery: How Self Reflection Can Improve Communication

4. The Journey to Mastery: How Self Reflection Can Improve Communication

What does it mean to truly master communication? How can we speak and write for the most impact? In this podcast episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturers JD Schramm and Matt Abrahams discuss how to use self reflection for self improvement. They also offer methods for preparing for a high stakes situation such as a pitch meeting or an everyday interaction like an email. Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

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3. When Knowing Too Much Can Hurt Your Communication: How to Make Complex Ideas Accessible

3. When Knowing Too Much Can Hurt Your Communication: How to Make Complex Ideas Accessible

As communicators, we often need to take complex information (e.g., financial, technical, or scientific) and make it more understandable for our audience – we’re experts and they likely aren’t. But having so much knowledge on the topics we discuss can often make the job more difficult: we dive in too quickly, forget about our audience's needs, or use jargon that goes over their heads. In this episode of Think Fast, Talk Smart, strategic communications lecturers Matt Abrahams and Lauren Weinstein explore the “curse of knowledge” and offer specific techniques you can use to be more successful in getting your point across.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

11 Helmi 202016min

2. Communicating Our Multiple Selves: How to Effectively Manage Your Reputation

2. Communicating Our Multiple Selves: How to Effectively Manage Your Reputation

How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication. On this podcast episode, strategic communication lecturers Matt Abrahams and Allison Kluger share techniques on effectively improving and managing your reputation.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

30 Tammi 202018min

1. Speaking Without a Net: How to Master Impromptu Communication

1. Speaking Without a Net: How to Master Impromptu Communication

Most professional communication is spontaneous in nature: it’s providing feedback in the moment, answering questions, introducing people. On this podcast episode, Strategic Communication lecturer Matt Abrahams speaks with Stanford lecturers Adam Tobin and Dan Klein on how to become more comfortable and confident in in-the-moment speaking situations. Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

15 Tammi 202025min

Introducing Think Fast, Talk Smart: The Podcast

Introducing Think Fast, Talk Smart: The Podcast

Join Matt Abrahams, lecturer in strategic communication at Stanford Graduate School of Business, as he sits down with experts from across the world to discuss public speaking anxiety, speaking off the cuff, nailing a Q&A, and more.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn

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