#214: ENOC's Successful Loyalty Program in the UAE (Short Summary Show)
Let's Talk Loyalty25 Huhti 2022

#214: ENOC's Successful Loyalty Program in the UAE (Short Summary Show)

AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

--------------------------------

In today's short summary show, "Let's Talk Loyalty" looks back on an interview with Suri Singh, Head of Loyalty for Emirates National Oil Company (ENOC) about their digital-only loyalty program that works across their convenience stores, car washes, food and beverage brands, and even their car registration business.

We talked about how ENOC has managed to connect with it's customers given the unique consumer culture in the UAE, and how their loyalty programme has created compelling opportunities for cross-selling across brands, with the power of the customer data they collect.

If you work in loyalty marketing, particularly in retail, and particularly if your brand is thinking of starting a loyalty program, then this episode is definitely a must listen.

Show Notes:

1) Episode #78: Yes Rewards from ENOC - Fuel, Food & Convenience Loyalty in UAE

2) Sury Singh, Head of Loyalty from Emirates National Oil Company (ENOC)

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