#301: Loyalty Partnerships - KLM and Air France Flying Blue Program (Short Summary Show)
Let's Talk Loyalty15 Marras 2022

#301: Loyalty Partnerships - KLM and Air France Flying Blue Program (Short Summary Show)

AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

--------------------------------

*Flying Blue* is the frequent flyer programme for Air France and KLM, with over 18 million members around the world, and it's positioned as a lifestyle programme that drives real commercial value for its partners.

In today's short episode of "Let's Talk Loyalty", I summarize some of the commercial benefits that partners of this program enjoy, as well as some of the latest innovative ideas that it offers its members.

Listen to learn what most impressed me in this interview, based on a clear understanding that only when members benefit does any loyalty programme achieve its goals.

Show Notes:

1) Gerben Sikkema - Director of Partnerships at Air France-KLM

2) Air France - KLM Website

3) Flying Blue

4) Let's Talk Loyalty Episode: #147: Flying Blue from Air France KLM Group - Loyalty & Partnerships Insights

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