#557: Accor Live Limitless: Emotional Connections and Memorable Experiences
Let's Talk Loyalty3 Heinä 2024

#557: Accor Live Limitless: Emotional Connections and Memorable Experiences

AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

--------------------------------

In this episode, Carly Neubauer, Co-Founder and Director of Elevate Loyalty, sits down with Chris Mills, Vice President of Loyalty & Partnerships for Accor across Middle East, Africa & Asia Pacific.

With over a decade of experience in loyalty and digital marketing, Chris shares insights from his journey leading the transformation of Accor’s award-winning loyalty program, Accor Live Limitless (ALL).

Discover how ALL, spanning over 40 hotel brands, prioritizes emotional connections to deliver personalized travel experiences that resonate deeply with members.

Join us as we explore the importance of emotional engagement in loyalty programs and its impact on member satisfaction and brand advocacy.

Show Notes :

1) Chris Mills

2) Accor

3) Accor Live Limitless (ALL)

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