Marriott Bonvoy Leads the Way in Global Hospitality Loyalty (#703)
Let's Talk Loyalty11 Syys 2025

Marriott Bonvoy Leads the Way in Global Hospitality Loyalty (#703)

AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

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This episode is also available in video format on www.Loyalty.TV and on our Youtube channel.

Jitendra Jain is VP PRISMA EMEA for Marriott Bonvoy.

PRISMA stands for Partnerships, Revenue Operations, Insights, Strategy Marriott Bonvoy & Analytics.

Marriott Bonvoy is the largest hospitality loyalty brand in the world with 248 million members. Two out of three stays are loyalty members at Marriotthotels worldwide. Marriott Bonvoy has an impressive ecosystem of partnerships, as well as a rational-based customer value proposition, coupled with tying emotional loyalty into members’ lives through its Moments platform.

Hosted by Amanda Cromhout

Show Notes:

1) Jitendra Jain

2) Marriott Bonvoy

3) Co- Intelligence

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