How to Replace ROI Training with Mentorship to Retain Gen Z Tech in HVAC with Joshua Canfield Part 2

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Joshua Canfield, owner of Blue Box HVACR, about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often struggle to connect with younger ones and how setting clear expectations can make a big difference. The conversation also covers using technology like remote video support to bridge training gaps and the idea of building hands-on trade schools that simulate real job pressure. This episode highlights key ways to support and teach the next generation of HVAC professionals.

Gary and Joshua talk about how transformational coaching helps young HVAC techs grow by focusing on support instead of harsh criticism. They explain why many older techs struggle to connect with the new generation and how clear steps and respect can help both sides work better together. Joshua shares tips for training, like asking questions, watching closely, and staying off phones unless they help with learning. They also talk about hands-on trade schools, using real pressure situations, and tech tools like remote video support to guide new techs in the field. They finish by stressing the need for teamwork and better ways to train in today's HVAC industry.

Expect to Learn:

• Why transformational coaching helps new HVAC techs grow with confidence.

• How to bridge the gap between older and younger techs on the job.

• Why asking clear questions builds respect and saves time.

• Ways trade schools can train students under real pressure.

• How remote video tools can support techs in the field from a distance.

Episode Highlights:

[00:00] - Intro to Joshua Canfield in Part 02

[01:35] - What is "Transformational" Coaching?

[03:47] - Joshua on transforming people

[06:16] - Are young workers really lazy?

[07:46] - Solving the generational gap

[10:32] - Respect and phone usage

[12:26] - A story on miscommunication

[14:21] - The ideal trade school model

[17:21] - Good vs. bad on-site experiences

[19:07] - Using tech for remote training

[22:57] - Conclusion & plans for future talks

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm
Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Joshua Canfield on:

LinkedIn: https://www.linkedin.com/in/joshua-canfield-32152a163/

Blue Box HVACR: https://www.linkedin.com/company/blue-box-hvacr/

Website:

Blue Box HVACR: https://blueboxhvacr.com/

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/