EP102: The Agentic AI Revolution: What Companies Need to Know for 2026 with Justin Honaman

EP102: The Agentic AI Revolution: What Companies Need to Know for 2026 with Justin Honaman

In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI’s real-world impact on commerce to the rise of “agentic AI,” they explore what’s truly changing the business—and what’s just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026. Highlights: How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really me...

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EP20: “Spontaneous” Shopping is the New Efficiency with Candace Corlett

EP20: “Spontaneous” Shopping is the New Efficiency with Candace Corlett

In this episode, Wendy Liebmann and Candace Corlett provide a preview of What’s Up in WSL’s latest How America Shops® research. You’ll learn Why retailers’ efforts to differentiate are not working.Ho...

27 Heinä 202115min

EP19: Retail After the Splurge with Steve Sadove

EP19: Retail After the Splurge with Steve Sadove

In this episode: Wendy Liebmann discusses how retailers have the opportunity to reintroduce themselves to shoppers as they move out of their COVID-cocoons with Steve Sadove, retired Chairman & CEO of ...

6 Heinä 202134min

EP18: The Future of Retail Leadership, with Professor Stephan Kanlian and Morgan Hagney

EP18: The Future of Retail Leadership, with Professor Stephan Kanlian and Morgan Hagney

In this episode, Wendy Liebmann discusses the expertise, mindset, and agility retail leaders will need in the future with Professor Stephan Kanlian, Chairperson of FIT’s Master’s Program in Cosmetics ...

14 Kesä 202146min

EP17: Retail Keep Up! Hurry Up!, with Paco Underhill

EP17: Retail Keep Up! Hurry Up!, with Paco Underhill

Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco d...

20 Touko 202144min

EP16: The Color of Retail, with Terry Thomas from Unilever

EP16: The Color of Retail, with Terry Thomas from Unilever

Wendy Liebmann and Terry Thomas, EVP & Chief Customer Officer, Unilever US, discuss how diversity and inclusion are critical to building a modern, socially responsible company that today’s shoppers ex...

22 Huhti 202143min

EP15: Shopping Next: Myths, Realities and What Will Endure, with Candace Corlett

EP15: Shopping Next: Myths, Realities and What Will Endure, with Candace Corlett

Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pa...

31 Maalis 202142min

EP14: The Future of Retail from a Global View, with Christine Cross

EP14: The Future of Retail from a Global View, with Christine Cross

In this episode, our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The imp...

8 Maalis 202143min

EP13: How Kroger is Helping Americans Live Healthier Lives, with Colleen Lindholz from Kroger

EP13: How Kroger is Helping Americans Live Healthier Lives, with Colleen Lindholz from Kroger

Our own Wendy Liebmann and Colleen Lindholz, President of Kroger Health, discuss the power of retail to transform lives, and Kroger’s journey to help Americans be healthier -- during the pandemic and ...

8 Helmi 202145min

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