Keeping Our Humanity in Tech: Julia Austin on Why It Pays to Put People First in Product Development

Keeping Our Humanity in Tech: Julia Austin on Why It Pays to Put People First in Product Development

In this episode of the WLEI Podcast, we speak with Julia Austin about what the lean product and process development principle “Put People First” looks like in practice.

An executive fellow at Harvard Business School, Julia is an executive coach with experience leading successful product teams in tech at companies like Akamai Technologies, VMware, Inc., and DigitalOcean. She is also author of the book, After the Idea: What It Really Takes to Create and Scale a Startup.

My conversation with Julia explores:

  • How to create effective collaboration across people and teams to support an excellent product or service
  • Where leaders and teams struggle in product development in 2025
  • How leaders can support people to drive high-performance
  • Standout moments of people working together vastly improve a product and service
  • How to leverage AI while keeping human beings at the center of work design
  • Why a culture of care and respect builds teams of responsible experts

Jaksot(100)

Coaching and Co-Learning — Coach as Mirror

Coaching and Co-Learning — Coach as Mirror

This week The Management Brief presents the second installment in our series on coaching across the lean community and the benefits of mutual learning — senior leaders with external and/or internal le...

14 Huhti 16min

Coaching and Co-Learning — Understanding that Lean Is a Journey

Coaching and Co-Learning — Understanding that Lean Is a Journey

This week The Management Brief kicks off an extended series on the coaching and co-learning that is occurring throughout the lean community. We’ll be exploring the benefits of mutual learning in all i...

7 Huhti 26min

20 Years Later: How Toyota's Product Development Principles Are Still Core to a Lean Enterprise

20 Years Later: How Toyota's Product Development Principles Are Still Core to a Lean Enterprise

In this special edition of the WLEI Podcast, hosts Lex Schroeder and LEI President Josh Howell sit down with former product development executive Jim Morgan to explore the lasting impact of The Toyota...

6 Huhti 29min

Cutting through the Noise in Tech: Sarah Milstein's Advice for Leaders Who Want to Keep People Focused on Value Creation

Cutting through the Noise in Tech: Sarah Milstein's Advice for Leaders Who Want to Keep People Focused on Value Creation

In this episode of the WLEI Podcast, we speak with executive coach and engineering leader Sarah Milstein about how to keep teams focused on value creation by putting people at the center of work desig...

4 Joulu 202524min

Designing Work to More Effectively Solve the Right Problems

Designing Work to More Effectively Solve the Right Problems

In this week’s edition of The Management Brief, Josh Howell, LEI President, and Mark Reich, LEI Chief Engineer Strategy, speak with Nelson Repenning, School of Management Distinguished Professor of Sy...

11 Marras 20251h 2min

Steven Spear Talks about Competing with TPS and Problem Solving

Steven Spear Talks about Competing with TPS and Problem Solving

This month The Management Brief will explore prominent lean theories that have been guiding organizations in their lean transformations. This week, Josh Howell, LEI President, and Mark Reich, LEI Chie...

4 Marras 202557min

The Management Brief | Leaning on TPS Learnings to Create a U.S. Manufacturer

The Management Brief | Leaning on TPS Learnings to Create a U.S. Manufacturer

Josh Howell, LEI President, and Mark Reich, LEI Chief Engineer Strategy, are joined by Jon Armstrong, Co-Founder and CEO of Do It American MFG Company, which produces goods for public utilities. Jon s...

14 Loka 202546min

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