Art of Procurement24 Marras 2025

843: How Change Management Powers Procurement Transformation W/ Jesse Jacoby

"Taking the time to get input, to get the feedback and listen to the needs might add a few weeks up front, but ultimately, you're going to have a better, stronger solution and support and alignment." - Jesse Jacoby, Founder and Managing Principal, Emergent, LLC

Procurement and business leaders face a tangled web: legacy systems, evolving digital capabilities, and rising pressure to do more with less.

How do you design an operating model that truly enables transformation without adding more complexity?

In this episode, Philip Ideson speaks with Jesse Jacoby, Founder and Managing Principal at Emergent LLC. Jesse's experience guiding Fortune 500 organizations through high-stakes change gives him a practical, people-focused outlook on what really makes business transformation work. In this episode, Philip and Jesse explore how operating models can either help or hinder procurement, why quick fixes rarely stick, and how to leverage change management and AI for meaningful, lasting results.

Jesse's insights on avoiding common mistakes and building "muscle memory" for change are a must-hear for anyone stepping into (or leading) transformation.

In this episode, Jesse discusses how to:

See operating models as interconnected "super systems" rather than isolated processes
Identify and untangle legacy complexity before making changes
Make the case for change both rationally and emotionally
Use AI to augment – not replace – human decision-making
Build resilience with ongoing, bite-sized upskilling programs

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EP 014: Provider of the Week: Sievo W/ Sammeli Sammalkorpi

"The expectation level of procurement is rising. Today's stuff that was not possible a year ago, that felt like science fiction three years ago, is something that we can create for our customers today...

26 Elo 24min

880: The State of AI in Procurement: Who's Getting the ROI? W/ Nick Heinzmann

"There's an absolute risk of procurement's role and scope being diminished by AI, unless we embrace new ways of working." - Nick Heinzmann, Head of Research, Zip According to new research from Zip, on...

24 Elo 33min

879: The AI Pilot Phase is Over: How to Move From AI Investment to Genuine Business Impact W/ Joseph Postiglione, Sr.

"If you're not completely sure about what you want to try to achieve, how will you know you ever achieved it?" - Joseph Postiglione, Sr., Author, Protecting Expected Outcomes in the Age of AI AI inves...

17 Elo 28min

EP 13: Making Sense of the Procuretech Landscape: Practical Insights for CPOs W/ Samir Khushalani

"The biggest risk today is not making the wrong AI decision. It is making no decision at all while everyone else is learning." Samir Khushalani, Senior Advisor, Art of Procurement Procurement leaders ...

12 Elo 29min

878: Building Procurement as a Strategic Growth Engine W/ Travis Hodge

"Procurement's future is bright, when we continue to do it the right way for the right reasons." - Travis Hodge, Director of Enterprise Sourcing & Procurement at nVent Procurement is no longer just a ...

10 Elo 36min

877: Building Trust for Digital Supply Chain Success W/ Mohit Ahuja

"Visibility is not the end goal. The end goal is how does that visibility enable me to make a quick decision." - Mohit Ahuja, Strategy & Transformation Leader, Caterpillar Business leaders can no long...

3 Elo 28min

EP 12: Provider of the Week: Una

"It's amazing how you can rise to the top just by doing what you say you're going to do and being honest about what you can't do." - Anthony Clervi, Managing Partner, Una Procurement teams today are u...

29 Heinä 33min

876: AI with Purpose: Designing Procurement's Next Chapter W/ Gaël De Martelaere

"If you build AI on top of weak foundations, you're going to have a very broken system." - Gaël De Martelaere, Chief Procurement Officer, Hexion AI is driving enormous change in procurement, but succe...

27 Heinä 41min