Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

Jaksot(194)

#33 - Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz

#33 - Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz

This week on the pod, we chatted with Elyse Bogacz, who has worked on product on Drift, Runkeeper, and now NDVR. She walked us through how she uses session replay tools like FullStory to supercharge h...

31 Tammi 202033min

#32 - 7 Reasons Not To Do User Research with Michele Ronsen

#32 - 7 Reasons Not To Do User Research with Michele Ronsen

Erin and JH chat with Michele Ronsen, founder of Curiosity Tank and General Assembly instructor. Michele talks to a lot of different people about user research, and she's found there are some situatio...

7 Tammi 202042min

#31 - Why No One Listens to Your Research Reports with Caitria O’Neill of Google

#31 - Why No One Listens to Your Research Reports with Caitria O’Neill of Google

If you’ve ever presented research to a crowd of glazed over eyes, or sent around a detailed report only to hear back crickets, this episode is for you. After reading Caitria O’Neill’s article UX Resea...

6 Joulu 201946min

#30 - How 3 Mailchimp Researchers Landed Their Dream Jobs with Jud Vaughan, Khalida Nicole Sebree, and Christianne Elliott

#30 - How 3 Mailchimp Researchers Landed Their Dream Jobs with Jud Vaughan, Khalida Nicole Sebree, and Christianne Elliott

There are many ways to become a UX Researcher. To learn more about the winding career paths many researchers take, Erin and JH talked to Jud Vaughan, Khalida Nicole Sebree, and Christianne Elliott, wh...

7 Marras 201949min

#29 - Researching Your Own Users with Chad Aldous of Rentable

#29 - Researching Your Own Users with Chad Aldous of Rentable

Researching with your own users means you have to make some special considerations. When was the last time they used your product? Where are they in the funnel? When was the last time they participate...

23 Loka 201926min

# 28 - The Three Tiers of Culturalization with Chui Chui Tan of Beyō Global

# 28 - The Three Tiers of Culturalization with Chui Chui Tan of Beyō Global

This is the third episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Chui Chui Tan, author of International User Research and Founder of Beyō Global. C...

17 Loka 201933min

# 27 - International Markets and Anthropology with Leia Atkinson of Shopify

# 27 - International Markets and Anthropology with Leia Atkinson of Shopify

This is the second episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Leia Atkinson, Staff Researcher at Shopify. Leia chatted with Erin and JH about h...

17 Loka 201924min

# 26 - Cross Cultural Research in Action with Elsa Ho

# 26 - Cross Cultural Research in Action with Elsa Ho

This is the first episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Elsa Ho, a Senior UX Researcher at Uber who works on airports and events. Elsa is ...

17 Loka 201922min

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