Ep. 72: "The BPM Technology Manager: From Tool Guardian to Integration Orchestrator"
In this episode, Russell and Caspar examine the BPM technology and tooling manager role—a position that has evolved dramatically from its origins as a technical gatekeeper to today's integration-focus...
19 Touko 40min
Ep. 71: "The Process Owner Part 2: Experience, Leadership, and Finding Your Sweet Spot"
In this continuation of their process owner series, Russell and Caspar dive deep into the experience requirements and organizational positioning needed for successful process ownership. They explore w...
12 Touko 32min
Ep. 70: "The Psychology of Change: Why Beliefs Drive BPM Success More Than Process Maps"
In this guest episode, Russell and Caspar welcome Thierry Muller, an IT veteran turned change management expert, for a deep conversation about the human side of transformation projects. Thierry shares...
5 Touko 56min
Ep. 69: "BPM AI Orchestration: Building the Next Generation of Process Management"
In this guest episode, Russell and Caspar welcome Ahmad Daliri, a process management specialist working at NN in the Netherlands and author of multiple BPM books, for a conversation about the intersec...
28 Huhti 48min
Ep. 68: "The Process Owner Part 1: Accountability Without Authority Across Silos"
In this episode, Russell and Caspar begin their deep dive into perhaps the most talked-about yet misunderstood role in BPM: the process owner. They immediately tackle the central paradox—being account...
21 Huhti 38min
Ep. 67: "The COE Lead: Strategic Patience and the Long Game of Process Excellence"
In this episode, Russell and Caspar continue their BPM roles series by shifting focus from implementation to steady-state operations, examining the role of the COE (Center of Excellence) lead or head ...
14 Huhti 44min
Ep. 66: "No Bullshit BPM: Walter Bril on Keeping Process Management Practical"
In this special guest episode, Russell and Caspar welcome Walter Bril, co-creator of Universal Process Notation (UPN), for a candid conversation about making process management practical and useful ra...
7 Huhti 53min
Ep. 65: "The Process Mining Analyst: Detective Work Between Data and Reality"
In this episode, Russell and Caspar conclude their implementation phase roles series by examining the process mining and analysis specialist—a role that sits at the intersection of data science and pr...
31 Maalis 39min
