Chris Malta's EBiz Insider Podcast

If your ecommerce site looks like a slot machine exploded, flashing banners, seizure-inducing colors, pop-ups screaming for attention, congrats, you just sent your buyer straight to the back button. T...

23 Kesä 20254min

If you think slashing prices is the secret weapon for boosting ecommerce sales, you're about to learn the hard way. Discounting is not a shortcut to profit. It's a tactic, and like any tactic, it can ...

23 Kesä 20256min

If you're focused only on chasing one-time sales, you're working way harder than you need to. You're spinning your wheels trying to bring in new buyers instead of getting more value out of the custome...

22 Kesä 20257min

If your ecommerce site doesn't have a blog, you're handing free traffic and trust to your competitors. A blog isn't optional. It's one of the few tools that brings in new buyers, builds credibility, a...

22 Kesä 20254min

Getting a bad review sucks. But ignoring it, brushing it off, or clapping back will cost you more than your ego. It will cost you sales, trust, and repeat customers. Negative feedback isn't an insult....

22 Kesä 20255min

19 Kesä 20255min

If your website sounds like a tech manual or a chatbot that just discovered adjectives, you've got a problem. Nobody remembers a store that sounds like everyone else. Your brand voice is the personali...

19 Kesä 20256min

If your store doesn't have an FAQ page, your customers are stuck guessing. And they won't guess for long. They'll leave. People don't want to hunt through your site just to figure out if you take retu...

12 Kesä 20254min