CHURN FM

CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.

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Jaksot(307)

EP 186 | Hubert Palan - How Productboard prioritizes their backlog and defines a retention-driving product strategy

EP 186 | Hubert Palan - How Productboard prioritizes their backlog and defines a retention-driving product strategy

Today on the show we have Hubert Palan, Founder, and CEO of Productboard. In this episode, Hubert shares his experience as an early hire at GoodData through their rapid expansion and how it ultimately...

3 Marras 202239min

EP 185 | John Collins - How Intercom leveraged content to drive adoption and increase retention

EP 185 | John Collins - How Intercom leveraged content to drive adoption and increase retention

Today on the show we have John Collins, former Content Director at Intercom, startup consultant, and advisor. In this episode, John shares an overview of the early days at Intercom and how they laid d...

14 Loka 202241min

EP 184 | Valentin Radu - How Omniconvert avoided death and pivoted into a blue ocean

EP 184 | Valentin Radu - How Omniconvert avoided death and pivoted into a blue ocean

Today on the show we have Valentin Radu, Founder and CEO of Omniconvert. In this episode, Valentin shares an overview of Omniconvert pre and post-pivot along with the moment they realized they needed ...

5 Loka 202237min

EP 183 | Geoffrey Moore - How your churn and retention is impacted by your stage of growth

EP 183 | Geoffrey Moore - How your churn and retention is impacted by your stage of growth

Today on the show we have Geoffrey Moore, the best-selling author, investor, and advisor. In this episode, Geoffrey shares the biggest takeaway from working with Regis Mckenna in the late 80s. We then...

28 Syys 202240min

EP 182 | Daniel McCarthy - How investment firms use customer behavior predictions to set valuations on the companies they acquire

EP 182 | Daniel McCarthy - How investment firms use customer behavior predictions to set valuations on the companies they acquire

Today on the show we have Daniel McCarthy, Director & Co-founder of Theta. In this episode, Daniel shares how he founded two companies all while doing his master’s degree and teaching at a university....

21 Syys 202234min

EP 181 | Dominic Constandi (ZoomInfo) - The value of a first impression

EP 181 | Dominic Constandi (ZoomInfo) - The value of a first impression

Today on the show we have Dominic Constandi, Chief Customer Officer of ZoomInfo. In this episode, Dominic shares his favourite country he has visited and how the experience has influenced his work in ...

15 Syys 202236min

EP 180 | Darius Contractor - Activation lessons learned from Airtable, Facebook, and Dropbox

EP 180 | Darius Contractor - Activation lessons learned from Airtable, Facebook, and Dropbox

Today on the show we have Darius Contractor, Angel Investor & Advisor. In this episode, Darius shares how he evaluates and selects companies to work at and invest in with his incredible track record a...

2 Syys 202235min

EP 179 | Rupesh Rao (CogniSaaS) - Focusing your customer onboarding on customer outcomes and how it impacts retention.

EP 179 | Rupesh Rao (CogniSaaS) - Focusing your customer onboarding on customer outcomes and how it impacts retention.

Today on the show we have Rupesh Rao, Founder, and CEO of CogniSaaS. In this episode, Rupesh shares how he managed his career to optimize learnings before taking the leap over to entrepreneurship. We ...

24 Elo 202227min

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