Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)

Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply Popular Episode Topics Include: Customer Success Career Tips for a CSM, Proven Job Interview Strategies and Professional Growth as a Customer Success Manager, SaaS Customer Success Career Tips for a CSM, Preparing for Your Next Customer Success Interview, Mastering Common CSM Interview Questions, Building a Standout Customer Success Resume, Landing Customer Success Jobs, Customer Success Skills Every CSM Needs to Grow

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78. I Broke Down 5 Cold Messages That Got CS Job Interviews - Here's What They Had in Common

78. I Broke Down 5 Cold Messages That Got CS Job Interviews - Here's What They Had in Common

Sick of pouring your heart into job applications only to get ghosted, again and again? Here’s the truth, cold outreach can actually land you more interviews (double, in fact), but only if you ditch th...

23 Heinä 202518min

77. LinkedIn Myths That Are Costing You Interviews (and What to Do Instead)

77. LinkedIn Myths That Are Costing You Interviews (and What to Do Instead)

Think your LinkedIn is working for you? Think again. If you’re still treating your profile like a digital resume, posting because you think you “should,” or stressing about building a “personal brand”...

16 Heinä 202517min

76. What CS Hiring Really Looks Like Right Now (For $120K Roles)

76. What CS Hiring Really Looks Like Right Now (For $120K Roles)

Think you need a “perfect” Customer Success resume to land a $120k role? Think again. Two of my clients just scored these coveted jobs. One after a two-year gap, the other coming from, wait for it, a ...

9 Heinä 202522min

75. Customer Success QBRs: Why Customers Ignore Your Meeting Requests (And How to Fix It)

75. Customer Success QBRs: Why Customers Ignore Your Meeting Requests (And How to Fix It)

Are your customers ghosting your QBR invites? Let’s be real… every CSM has faced the dreaded silence or worse, the wrong people showing up. But here’s the ugly truth leadership never told you. It’s no...

2 Heinä 202523min

74. Why You’re Still Stuck in Reactive Mode (And How to Get Out)

74. Why You’re Still Stuck in Reactive Mode (And How to Get Out)

What if I told you the secret to being a proactive CSM has nothing to do with having more time?In this episode, I’m walking you through the exact 6-step framework I use with my coaching clients to hel...

25 Kesä 202523min

73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary

73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary

What if the future of Customer Success looks a lot more like sales, and that's exactly what your career needs? Most CSMs are missing out on huge levers for impact, influence and growth because they’re...

18 Kesä 202544min

72. The $150K Resume: What Sets Apart Top CS Earners

72. The $150K Resume: What Sets Apart Top CS Earners

Want to know exactly what it takes to crack $150K+ in Customer Success this year? Spoiler: It’s not a straight climb up the CSM ladder. Most high earners don’t even have the "perfect" resume you’d exp...

11 Kesä 202533min

71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results

71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results

You’re rewriting your resume, applying nonstop, doing everything right and still getting ghosted. Sound familiar? In this episode, I sit down with four job seekers who were stuck in the same burnout c...

4 Kesä 202512min

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