eCommerce MasterPlan

eCommerce MasterPlan

Trying to work out how to acquire more customers?

Need to improve customer retention?

Or just looking for some reassurance you’re on the right track?

That’s what the eCommerce MasterPlan is here for.

Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.

Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from.

Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.


Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

Tämä podcast on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi podcastin jaksot saattavat sisältää mainontaa.

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Organic Growth and managing Remote Teams with Ocushield's Dhruvin Patel

Organic Growth and managing Remote Teams with Ocushield's Dhruvin Patel

Dhruvin Patel is an Optometrist & Founder of Ocushield. A screen protector designed and developed to protect your eyes, sleep and device screens. They were founded in 2015 and now process over 2,000 o...

6 Huhti 202034min

Competitive advantage and selecting suppliers with Matt Edmundson of Jersey Beauty Company

Competitive advantage and selecting suppliers with Matt Edmundson of Jersey Beauty Company

Matt Edmundson is the CEO of the Jersey Company, a group of health, wellness and beauty companies that deliver products and services to over 120,000 loyal customers in the UK and Europe. The group inc...

30 Maalis 202041min

Find out how Brie Read has grown Snag to £2m per month in just 2 years

Find out how Brie Read has grown Snag to £2m per month in just 2 years

Brie Read is the CEO of Snag, selling tights to ladies of all sizes all around the world. Brie founded the business 2 years ago and now doing £2million per month. We talk about a whole host of growth ...

23 Maalis 202034min

Luxury brand eCommerce and international growth with Freddie Sawkins from Czech & Speake

Luxury brand eCommerce and international growth with Freddie Sawkins from Czech & Speake

Freddie Sawkins is a director at Czech & Speake and manages eCommerce, and international development. Czech and Speake an international luxury retail brand and family run business. Launched in 1978 Fr...

16 Maalis 202041min

Story, brand and the cross channel selling balancing act with Quicke's Cheese's Tom Chatfield

Story, brand and the cross channel selling balancing act with Quicke's Cheese's Tom Chatfield

Tom Chatfield is the Head of Sales sand Marketing at Quicke’s. Quicke’s is a family farm and cheese maker established in 1540 – definitely making them the oldest business we’ve had on the show so far!...

9 Maalis 202033min

Fashion replatforming, customer service and the impact of PR with Needle & Thread's Mark Liddington

Fashion replatforming, customer service and the impact of PR with Needle & Thread's Mark Liddington

Mark Liddington is the Chief Operating Officer at Needle & Thread, a fashion retailer selling via their own website and through outlets such as Selfridges and net a porter. Needle and Thread launched ...

2 Maalis 202044min

Using Delivery Tracking data to streamline the customer experience with Scurri's Rory O'Connor

Using Delivery Tracking data to streamline the customer experience with Scurri's Rory O'Connor

We've got Scurri founder and CEO Rory O'Connor on the show to help us understand the opportunities and challenges of delivery tracking. From the retailer and customer's point of view. There's a lot he...

24 Helmi 202029min

How the world's largest art gallery do it - Rebecca Wilson from Saatchi Art

How the world's largest art gallery do it - Rebecca Wilson from Saatchi Art

Rebecca Wilson is the chief curator at Saatchi Art, the world’s leading online art gallery. Launched online in 2011 in Q3 2019 they grew by a whopping 35%. It's always nice to chat to a business that'...

17 Helmi 202037min

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