eCommerce Operations to hit $2.5m a month with Derek Richers of Spikeball
Derek Riechers is the Director of Operations at Spikeball which means he’s in charge of making sure they never ever go out of stock! Spikeball are a business on a mission to turn roundnet into the nex...
2 Joulu 201828min
Perfecting the DTC Customer Journey with Derek O'Carroll & Neil McKay
If you’re a regular listener to the show you’ll know I’m often talking about the importance of the customer experience, the importance of understanding what they want and giving it to them – in everyt...
25 Marras 201835min
Andrew Banks serial fast growth eCommerce business manager - inc Matalan and Earth Bathrooms
Andrew Banks has a TON of eCommerce experience. In 2014 he launched Earth Bathrooms and within 3 months made it the 8th largest bathroom retailer in the UK. 18 months in, Earth Bathrooms was acquired ...
18 Marras 201828min
Creating a business she loves, and making the customers happy with Roberta of Scrubz Body
Roberta Perry is the founder of Scrubz Body an online and physical store selling skin care products. Roberta launched the business in June 2006, and is currently on track to have her best year ever, w...
11 Marras 201830min
Taking a D2C brand to 1,000 orders a month with Finlay London's David Lochhead and Dane Butler
David Lochhead and Dane Butler are the co-founders at Finlay London. They were founded in 2012 and initially focused on selling via traditional wholesale channels (one to one contacts, and trade shows...
4 Marras 201834min
Launching eCommerce in a brand new fashion category with Aman Advani of Ministry of Supply
Aman Advani is the CEO & Co-Founder at Ministry of Supply, a fashion retailer with some very cleverly engineered products. They launched in 2012 and have now shipped 10s of 1,000s of products all over...
28 Loka 201827min
“100 Practical Ways to Improve Customer Experience" with Martin Newman of Practicology
Martin Newman is founder and chairman of Practicology, and is one of the worlds foremost authorities on customer experience. He’s recently distilled his wealth of knowledge into the book “100 Practica...
20 Loka 201837min
To 6-figures in year 1 Stephen Wright of Micro Bikes UK GSC, Google Ads, Remarketing, Dropship
Stephen Wright is the founder of Micro Bikes UK – the ultimate one stop shop for performance kids toys. He launched the business in mid-2017 and he is already on track for 6-figures this financial yea...
13 Loka 201828min
