eCommerce MasterPlan

eCommerce MasterPlan

Trying to work out how to acquire more customers?

Need to improve customer retention?

Or just looking for some reassurance you’re on the right track?

That’s what the eCommerce MasterPlan is here for.

Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.

Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from.

Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.


Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

Tämä podcast on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi podcastin jaksot saattavat sisältää mainontaa.

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Al Gerrie: masterclass in marketplaces, international and how to successfully manage returns

Al Gerrie: masterclass in marketplaces, international and how to successfully manage returns

Al Gerrie is now the founder and CEO at Zigzag global a genius returns management system. In this interview though we’ll be diving into Al’s serious eCommerce pedigree – which includes a number of hou...

5 Elo 201729min

Premae Skincare's Clare Anyiam-Osigwe on passion for helping customers, and the power of PR

Premae Skincare's Clare Anyiam-Osigwe on passion for helping customers, and the power of PR

Dr Clare Anyiam-Osigwe is one the UK’s top 20 natural beauty experts and the founder & CEO of Premae Skincare. She’s also the recent recipient of a British Empire Medal for services to dermatology. Pr...

29 Heinä 201731min

Slick Chicks' Helya Mohammadian: Customer Engagement on Social media inc Facebook and Instagram

Slick Chicks' Helya Mohammadian: Customer Engagement on Social media inc Facebook and Instagram

Helya Mohammadian is the CEO and founder of Slick Chicks. Slick Chicks sell a revolutionary range of ladies underwear – it’s all about making pants (not trousers) much easier to use. They launched in ...

22 Heinä 201726min

UX guru and author Matt Isherwood shares lessons from his book "Designing eCommerce Websites"

UX guru and author Matt Isherwood shares lessons from his book "Designing eCommerce Websites"

Matt Isherwood is the author of “Designing eCommerce Websites – over 50 UX Design Tips and Tricks for Great Online Shops” it’s number 1 Amazon seller, and reviews include a 15year website design veter...

15 Heinä 201738min

HoneyTree's Sebastian Galbraith-Helps: migrating to Magento, and Subscription Commerce

HoneyTree's Sebastian Galbraith-Helps: migrating to Magento, and Subscription Commerce

Sebastian Galbraith-Helps runs the online only eCommerce business HoneyTreePublishing.com, with his wife the artist Lizbeth Holstein. HoneyTree is the UK’s leading bespoke stationery boutique, where c...

8 Heinä 201737min

Argos' Gabrielle O'Hare- masterclass in content needed to sell online; product images; video

Argos' Gabrielle O'Hare- masterclass in content needed to sell online; product images; video

Gabrielle O’Hare is the Content Controller at Argos – managing the 5th biggest content production studio in Europe producing all the photography and video that’s used on Argos’s website. Argos is a UK...

1 Heinä 201732min

Dan Faggella how he grew his business to $2m in 4 years - team management and dashboards!

Dan Faggella how he grew his business to $2m in 4 years - team management and dashboards!

Over the last four years Dan Faggella built his business Science of Skill to over $2m in annual sales, and sold it for over $1million. Science of Skill is an American online only retailer of self prot...

24 Kesä 201739min

Takeaways: Direct Commerce Association Annual Summit - Kevin Hillstrom, partnerships and more

Takeaways: Direct Commerce Association Annual Summit - Kevin Hillstrom, partnerships and more

Last week I was back in the warm hug of the DCA world again – that’s the UK’s Direct Commerce Association. It was their Annual Summit (which usually pulls in the big guns – so great for networking wit...

21 Kesä 201724min

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