eCommerce MasterPlan

eCommerce MasterPlan

Trying to work out how to acquire more customers?

Need to improve customer retention?

Or just looking for some reassurance you’re on the right track?

That’s what the eCommerce MasterPlan is here for.

Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.

Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from.

Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.


Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

Tämä podcast on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi podcastin jaksot saattavat sisältää mainontaa.

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Full Disclosure's Shirine Modad-Neill email and customer service in luxury fashion retail

Full Disclosure's Shirine Modad-Neill email and customer service in luxury fashion retail

Shirine Modad-Neill is the founder of Full Disclosure a online fashion boutique bringing customers a curated selection of luxury lingerie, sleepwear and swimwear from established and under-the-radar d...

8 Touko 201735min

Takeaways from Direct Commerce Association Digital Marketing Day-CRO & Email Automation

Takeaways from Direct Commerce Association Digital Marketing Day-CRO & Email Automation

Our host Chloe Thomas attended the DCA Digital Marketing Day last week, and now brings you her quick picks of the top takeaways from the event. Including great advice on how to get started with Optimi...

4 Touko 201716min

Ask Chloe! Answers to your questions, inc Email marketing, About us pages, Startups and more

Ask Chloe! Answers to your questions, inc Email marketing, About us pages, Startups and more

This is our second "Ask Chloe" episode. Chloe Thomas (our host) answers 6 questions posed members of the eCommerce MasterPlan World Facebook group. Including lots of email marketing advice, product ph...

1 Touko 201741min

John Warrillow author: The Automatic Customer & Built to Sell discusses Subscription eCommerce

John Warrillow author: The Automatic Customer & Built to Sell discusses Subscription eCommerce

John Warrillow runs The Value Builder System a statistically proven methodology for increasing the value of your company. We discuss the role subscription and customer life time value has in power the...

24 Huhti 201732min

Newton Running's Steve Honight $1m+ t/o using licensed products for wholesale and eCommerce

Newton Running's Steve Honight $1m+ t/o using licensed products for wholesale and eCommerce

Steve Honight is UK Brand Manager for Newton Running. Newton Running is an American business who design, wholesale, and retail their running shoes. The newtonrunning.co.uk business launched in the UK ...

17 Huhti 201737min

Takeaways from Internet Retailing Expo inc John Lewis, Sainsburys, and Maplin.

Takeaways from Internet Retailing Expo inc John Lewis, Sainsburys, and Maplin.

Our host Chloe Thomas attended Internet Retailing Expo last week, and now brings you her pick of the top takeaways from the event. Very much focused on devices, development, and keeping yourself and y...

13 Huhti 201723min

Double your sales on BigCommerce with one site tweak and Influencer Marketing with Suzy Moore from So Suzy Stamps

Double your sales on BigCommerce with one site tweak and Influencer Marketing with Suzy Moore from So Suzy Stamps

Suzy Moore is the founder or So Suzy Stamps a bricks and clicks retail business that has been trading for 3 years and has over 1,900 customers. The website is on Bigcommerce and the majority of the ma...

10 Huhti 201728min

NearSt's Nick Brackenbury using eCommerce to help the high st 35% month on month growth

NearSt's Nick Brackenbury using eCommerce to help the high st 35% month on month growth

Nick Brackenbury is co-founder and CEO at NearSt. NearSt are on a mission to get all of us back into our high street shops. They believe finding and buying something from a real shop nearby should be ...

3 Huhti 201728min

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