Rate Cons That Prevent Surety Bond Claims | Final Mile 136
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ⚖️ Fining Carriers The Right Way vs Wrong Way 🚛 Dispatch Services: Pros & Cons 🌴 Florida Peak Season Strategy Support...
31 Maalis 16min
How To Teach A Dispatcher To Cover Loads Without Guesswork | Episode 336
Most brokers don’t stall because they can’t sell—they stall because they’re stuck doing ops and don’t know how to train help without losing quality. This episode breaks down how to hire and train a di...
27 Maalis 1h 3min
"Cash App Me The Money And Trust Me Bro" | Final Mile 135
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💸 Getting Paid via Cash App? Is it normal or a red flag for carriers? 📊 Best Way to Find Loads? Are load boards enough ...
24 Maalis 27min
Your “Full Integration” That Does Nothing | Episode 335
“Integrated” freight software isn’t always as seamless as it sounds. We break down where TMS integrations fall short—and how those gaps can lead to stolen loads, compliance misses, or hidden service i...
20 Maalis 1h 1min
Factoring Fees, Fuel Surcharges, And Freight Weight | Final Mile 134
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💳 Best factoring companies and typical freight broker factoring rates ⛽ What happens to fuel surcharges when diesel pric...
17 Maalis 15min
Preventing Claims Nightmares With Simple Proof | Episode 334
A single freight claim can wipe out a month of profit if the basics aren’t handled right. In this episode, we break down why claims spiral—unclear ownership, weak documentation, missing PODs, and insu...
13 Maalis 50min
How Clear Policies On Detention And Layover Save Headaches | Final Mile 133
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ⏰ Shipper delay until night — driver left. Is TONU owed? 📅 Broker changed appointment mid-load — who owes detention? 💸 ...
10 Maalis 16min
What Not To Do And How To Make Shippers Want To Call You Back | Episode 333
🤝 Build Trust First: Sales in freight brokerage are built on genuine conversations, active listening, and understanding customer expectations. By avoiding “commission breath,” communicating transpare...
6 Maalis 1h 2min
