Customers and Employees Care for More than Just a Paycheck
Money is no longer the number one tool organizations have to retain and attract top talent. Just because you created a sustainable company doesn't mean that every employee wants to work with you and c...
8 Heinä 20204min
The CEO of 1-800-Flowers on How to Lead In Turbulent Times
Chris McCann is the CEO of 1-800-Flowers, a floral and gourmet food gift retailer and distribution company with over 3000 employees. The company was started back in 1976 when Chris' older brother open...
5 Heinä 20201h
Context Matters in Business and in Life
A few years ago, I was asked to give a talk to a few thousand people. A week or so after the talk, the client sent me feedback from the attendees and it was...terrible! I scored below a 3 out of 5 and...
1 Heinä 20206min
How Leaders Can Empower Everyone Around Them
Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. She is also the bestselling co-author of two books, Uncommon Service: How to Win by Putting Customers a...
28 Kesä 20201h 6min
The Two Types of Leaders
How is it that in an organization there are leaders who everyone hates, are scared of, and don't want to work with, and in that same organization there are leaders who everyone admires, respects, and ...
24 Kesä 20204min
How to Lead a 100% Remote Team
Robert Glazer is the bestselling author of Elevate: Push Beyond Your Limits and Unlock Success in Yourself and Others. He is also the CEO of Acceleration Partners, a 13 year old company that manages ...
21 Kesä 20201h 4min
The Future of Work with Jacob Morgan Trailer
The world is changing quickly. What do you need to know and do in order to be successful now and in the future? Hi, my name is Jacob Morgan, I'm a 4x best-selling author, speaker, and futurist and thi...
21 Kesä 20201min
Talent Comes Before Process
How we think about hiring talent has been around for decades. We make them jump through hoops with evaluation tests, interviews, and more. One business leader even told me he asked the people intervie...
18 Kesä 20209min
