How to Be Awesome at Your Job

Ralph Kilmann, co-creator of the Thomas-Kilmann Conflict Mode Instrument, reveals the surprising source of all conflict—and shares his best practices for expertly resolving them. — YOU’LL LEARN — 1) The surprising root of almost all conflict 2) Why collaboration isn’t your best and only option 3) Two strategies to overcome the stress and discomfort of conflict Subscribe or visit AwesomeAtYourJob.com/ep753 for clickable versions of the links below. — ABOUT RALPH — Ralph H. Kilmann, Ph.D., is CEO and Senior Consultant at Kilmann Diagnostics (KD) in Newport Coast, California. In this position, he has created as well as produced all of KD's online courses and assessment tools on conflict management, change management, and more. Ralph's online products are used by such high-profile organizations as Amazon, Bank of America, Harvard University, NASA, and more.Ralph is an internationally recognized authority on systems change. He has consulted for numerous corporations throughout the United States and Europe, including AT&T, General Electric, and the Office of the President of the United States.Ralph has published more than twenty books and one hundred articles and the coauthor of more than ten assessment tools, including the Thomas-Kilmann Conflict Mode Instrument (TKI), the Kilmann-Saxton Culture-Gap(R) Survey, and the Kilmann Organizational Conflict Instrument (KOCI). • Book: Creating a Quantum Organization: The Whys and Hows of Implementing Eight Tracks for Long-Term Success • Book: Quantum Organizations • Website: KilmannDiagnostics.com • Tool: Thomas Kilmann Conflict Mode Instrument — RESOURCES MENTIONED IN THE SHOW — • App: Breathwrk • Technique: 4-7-8 Breath • Technique: Box Breathing • Book: Radical Forgiveness: A Revolutionary Five-Stage Process to Heal Relationships, Let Go of Anger and Blame, and Find Peace in Any Situation by Colin Tipping — THANK YOU SPONSORS! — • Storyworth. Get to know your loved ones better at StoryWorth.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

24 Maalis 202247min

Lia Garvin talks about the mental shifts that are crucial to moving forward at work. — YOU’LL LEARN — 1) Key phrases to avoid at work 2) The questions to ask when you’re stuck 3) How to overcome impostor syndrome Subscribe or visit AwesomeAtYourJob.com/ep752 for clickable versions of the links below. — ABOUT LIA — Lia Garvin is an operations leader, speaker and executive coach on a mission to humanize the workplace, one conversation at a time. She has nearly 10 years of experience working in some of the largest and most influential companies in tech including Microsoft, Apple and Google to explore the power of reframing to overcome common challenges found in the modern workplace. She is a TEDx speaker, presenting a talk at the 2022 TEDx Conference in Boca Raton, and will be featured at the SXSW Conference in Austin in 2022. Through her writing, leadership coaching and program management skills, she helps teams examine the challenges that hold them back and focus on what matters. She was recognized by the National Diversity Council as a 2021 DEI Champion. She is also a Co-Active- and ICF-certified professional coach with a certification in Hatha yoga. She lives in Corte Madera, California.• Book: Unstuck: Reframe your thinking to free yourself from the patterns and people that hold you back • Instagram: @lia.garvin • LinkedIn: Lia Garvin • Website: LiaGarvin.com • YouTube: Reframe with Lia — RESOURCES MENTIONED IN THE SHOW — • Book: Asking: A 59-Minute Guide to Everything Board Members, Volunteers, and Staff Must Know to Secure the Gift Jerold Panas • Book: The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle • Past episode: 614: Making Smarter Decisions When You Can’t Know Everything with Annie Duke — THANK YOU SPONSORS! — • LinkedIn Jobs. Find quality hires fast with a free job posting at LinkedIn.com/beawesome.• Athletic Greens. Support your health with my favorite greens supplement. Free 1-year supply of Vitamin D and 5 travel packs when you purchase from athleticgreens.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

21 Maalis 202240min

Ryan Jenkins tackles the overlooked problem of loneliness in the workplace and shares expert tips for fostering connection and belonging for both yourself and your team. — YOU’LL LEARN — 1) Why you can still feel lonely around other people 2) Just how loneliness is harming our health and productivity 3) The simplest thing you can do now to feel less lonely Subscribe or visit AwesomeAtYourJob.com/ep751 for clickable versions of the links below. — ABOUT RYAN — Ryan Jenkins CSP® is an internationally-recognized keynote speaker and three-time published author. He speaks all over the world to companies such as State Farm, Salesforce, Wells Fargo, FedEx, Liberty Mutual, and John Deere. For a decade, he has been helping organizations create engaged, inclusive, and high-performing teams by lessening worker loneliness and closing generational gaps. Ryan’s top-ranked insights have been featured in Forbes, Fast Company, and The Wall Street Journal. He is also co-founder of LessLonely.com, the world’s first resource fully dedicated to reducing worker isolation and strengthening team connections. Ryan lives in Atlanta, GA, with his wife, three children, and yellow Labrador. • Book: Connectable: How Leaders Can Move Teams From Isolated to All In • Tool: Team Connection Assessment • Tiktok: @ryanandsteven • Podcast: The Case for Connection — RESOURCES MENTIONED IN THE SHOW — • Tool: Evernote • Tool: Asana • Tool: Boomerang • Study: Harvard Study of Adult Development • Study: Project Aristotle • Video: Space Oddity with Chris Hadfield • Figure: Christina Koch • Book: Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations by Thomas Friedman • Book: The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work by Shawn Achor • Past episode: 311: Communication Secrets from FBI Kidnapping Negotiator Chris Voss — THANK YOU SPONSORS! — • Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

17 Maalis 202239min

Bill Eckstrom discusses how top coaches inspire and challenge their teams to grow. — YOU’LL LEARN — 1) The six things effective coaches do differently 2) The wrong and right way to challenge your team to grow 3) Three morning habits to make every day a great day Subscribe or visit AwesomeAtYourJob.com/ep750 for clickable versions of the links below. — ABOUT BILL — Bill Eckstrom is the CEO and founder of Ecsell Institute. Bill’s robust professional career path has encompassed sales, sales leadership, executive leadership with both private and publicly traded companies, as a founder of start-ups, and even as an athletic coach. In 2008, he established Ecsell Institute to fill a void he witnessed and personally experienced in the coaching and leadership profession within businesses. Since then, EcSell’s research and improvement programming has been utilized in the athletic and academic worlds, spawning his new start-ups Ecsell Sports and Ecsell Education in 2019. • Book: The Coaching Effect: What Great Leaders Do to Increase Sales, Enhance Performance, and Sustain Growth • TEDx Talks: “Why comfort will ruin your life” • Website: BillEckstrom.com • Company: EcSell Institute — RESOURCES MENTIONED IN THE SHOW — • Documentary: The Playbook • Book: Man's Search for Meaning by Viktor Frankl • Past episode: 357: The Six Morning Habits of High Performers with Hal Elrod — THANK YOU SPONSORS! — • Athletic Greens. Support your health with my favorite greens supplement. Free 1-year supply of Vitamin D and 5 travel packs when you purchase from athleticgreens.com/awesome.• University of California Irvine. Chart your course to career success at ce.uci.edu/learnnowSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

14 Maalis 202234min

Behavioral psychologist Thomas Curran reveals the science behind perfectionism and why it’s perfectly OK to be imperfect. — YOU’LL LEARN — 1) Why perfectionism is not correlated with performance 2) The self-limiting beliefs underlying perfectionism 3) The tools to combat perfectionism Subscribe or visit AwesomeAtYourJob.com/ep749 for clickable versions of the links below. — ABOUT THOMAS — Thomas Curran is a British Psychological Society chartered social psychologist. His primary area of expertise is the personality characteristic of perfectionism, how it develops, and how it impacts on mental health. He is the author of over 30 published papers and book chapters on related topics and has received numerous awards for his scholarship and research. Informed by his research and expertise in data analysis, he has previously lectured to undergraduates in the UK and Australia. He now teaches research methods and statistics units in the Department of Psychological and Behavioural Science. • Twitter: @thom_curran • Website: ThomasCurran.co.uk — RESOURCES MENTIONED IN THE SHOW — • Book: Our Inner Conflicts: A CONSTRUCTIVE THEORY OF NEUROSIS (International Library of Psychology) by Karen Horney • Book: The Neurotic Personality of Our Time by Karen Horney — THANK YOU SPONSORS! — • Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

10 Maalis 202236min

Karen Martin shares her top tips for clearly communicating what you mean and getting others to do the same. — YOU’LL LEARN — 1) How to speak your mind without coming off as harsh 2) The one question to ask when someone’s being unclear 3) Fuzzy words you should stop using immediately Subscribe or visit AwesomeAtYourJob.com/ep748 for clickable versions of the links below. — ABOUT KAREN — Karen Martin, president of the global consulting firm TKMG, Inc., is a leading authority on business performance and Lean management. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Homeland Security to develop more efficient work systems, grow market share, solve business problems, and accelerate performance. • Book: Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance • Book: The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence • Website: TKMG.com • Academy Website: TKMGAcademy.com — RESOURCES MENTIONED IN THE SHOW — • Article: “Multitasking undermines our efficiency, study suggests” • Book: Out of the Crisis by Edwards Deming • Book: The Sun Also Rises by Ernest Hemingway • Past episode: 382: The Immense Power of Clarity with Karen Martin — THANK YOU SPONSORS! — • Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nxSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

7 Maalis 202240min

Patrick Kilner reveals why traditional networking methods no longer work—and shares his simple process for expanding influence. — YOU’LL LEARN — 1) Why everyone needs to find six key relationships 2) The simple secret to winning anyone over 3) One question you should never ask—and another you should always ask Subscribe or visit AwesomeAtYourJob.com/ep747 for clickable versions of the links below. — ABOUT PATRICK — Pat Kilner has created and led three companies: two in the real estate space and one in the training world. He’s currently the CEO of the Kilner Companies which includes The Kilner & Kirk Group, The Indispensable Agent, and Tower Hill Enterprises. Pat is also the co-founder of the DC Accelerator, a young professional development non-profit. Pat serves on the boards of primary education initiatives and donates time to develop strategic plans for inner-city non-profits at the service of youth in the DC metro area. His companies support the special needs community in the DC areas as well as in Jamaica. He studied business and philosophy at The Catholic University of America and taught and studied economics at the Universidad de Navarra in Pamplona, Spain, where he achieved a Master’s degree. Pat lives in the Maryland suburbs of Washington DC with his wife, Elena, and their children. • Book: Find Your Six: Stop Lead Generating & Start Building Influence • Website: FindYourSix.com • Website: PatrickKilner.com — RESOURCES MENTIONED IN THE SHOW — • Tool: Google Ngram • Tool: OptimalWork.com • Book: Who's Got Your Back: The Breakthrough Program to Build Deep, Trusting Relationships That Create Success--and Won't Let You Fail by Keith Ferrazzi • Book: Wanting: The Power of Mimetic Desire in Everyday Life by Luke Burgis • Book: The Wright Brothers by David McCullough — THANK YOU SPONSORS! — • Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx • FSAstore.com. Use your flex spending account funds with the greatest of ease!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

3 Maalis 202246min

Zoe Chance shares heartwarming, powerful, and practical advice for building relationships and getting people to say yes to you. — YOU’LL LEARN — 1) The one thing that motivates people more than money 2) How to exude more warmth and likability 3) The one question that helps you get along with anyone Subscribe or visit AwesomeAtYourJob.com/ep746 for clickable versions of the links below. — ABOUT ZOE — Zoe Chance is a writer, teacher, researcher, and climate philanthropist. She’s obsessed with the topic of interpersonal influence and her science-based book is called Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen. It is being published in more than 20 languages. Zoe earned her doctorate from Harvard and now teaches the most popular course at Yale School of Management (Mastering Influence and Persuasion). Her research is published in top academic journals and covered in global media outlets. She speaks on television and around the world, and her framework for behavior change is the foundation for Google’s global food policy. Before joining academia, Zoe managed a $200 million segment of the Barbie brand, helped out with political campaigns, and worked in jobs like door-to-door sales and telemarketing. She lives with her family in New Haven, CT. • Book: Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen • Website: ZoeChance.com — RESOURCES MENTIONED IN THE SHOW — • Tool: reMarkable 2 • TED Talk: What is in Your Heart? | Lalin Anık | TEDxCharlottesville • Book: The World According to Star Wars by Cass Sunstein • Book: The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman, Rick DeLisi • Book: The Luck Factor by Richard Wiseman • Book: Love Does: Discover a Secretly Incredible Life in an Ordinary World by Bob Goff — THANK YOU SPONSORS! — • Athletic Greens. Support your health with my favorite greens supplement. Free 1-year supply of Vitamin D and 5 travel packs when you purchase from athleticgreens.com/awesome. • Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

28 Helmi 202246min