626: Why You Are Not Getting Ahead in Your Career
We all have ambitions and hopes for our career but time passes and we don't see any progress. It would be a mistake to chalk this up to fate instead of a lack of progress that comes from a lack of int...
16 Syys 35min
SHIFT BREAK! It's Got To Hurt If It's To Heal! : The Pins and Needles of Positive Change
All too often we are likely to stick with the comfortable and known dysfunction or the habitual neglect of important areas of our business, than to take the uncomfortable but needed step of fixing and...
10 Syys 9min
625: 5 Ways To Make Your Coffee Taste Better
The quality of your coffee is one of the main reasons people choose your cafe vs another. It is the baseline expectation customers have for a specialty coffee shop and today, in spite of our abundant ...
7 Syys 42min
624: Founder Friday! The Power of Inclusion w/ Lindsay Wredge of 321 Coffee in Raleigh, NC
One of the coolest things about coffee is how it can be used as a catalyst for change. Today we are going to be talking with someone who has built one of the best examples of how a business with a vis...
5 Syys 47min
SHIFT BREAK! It's The Way You Say It: Tips For Improving How People Receive Your Words
You may have the best advice and information, but then your delivery can often fall flat or even have the opposite effect. This is very common in the cafe leadership environment where things are busy ...
3 Syys 9min
623: Coffee Content Overload! What Matters Most When Consuming Content Today
Today we have an impossibly vast range of resources and content about anything you need to learn or know about coffee and coffee shops. What a time to be alive! The issue that comes with these accessi...
2 Syys 28min
SHIFT BREAK! Don't Give Your Staff Invisible Targets
If we want our staff to succeed, we have to give them clear target to aim for. Unfortunately shocking number of cafes have what I would describe as invisible targets that only appear once the arrow is...
28 Elo 11min
What are the Key Holder Coaching Groups?
For cafe owners, the way you and your coffee shop grow is determined by how you are supported and nourished by community. The trouble is most owners are isolated, stressed, and are in desperate need o...
26 Elo 12min
