119. Want to Stand Out From Your Competition? We Talk About How to do a Customer Service Audit
Does your lash business provide the best customer service in your community? If I were to visit your business, what do you think would most impress me about your customer service? (Please don't say, I...
9 Maalis 202120min
118. Savanah Carmichael Talks About Closing Two Of Her Three California Salons and Why She's Moving
If you were a beauty professional in 2020, it most likely was a horrible year for your business. I've seen some of my lash friends throw in the towel and just decide to move on...and I don't blame the...
4 Maalis 202158min
117. What is The Clubhouse and Tips On How To Use It
Are you ready for another social media app? If you're like me back in early January, I'm sure you're saying "NO" as you read this. You might be thinking, "I'm already on Instagram, Facebook, Twitter, ...
2 Maalis 202124min
116. Bella Lash is Making Lashes In The USA/Owners Zach and Haley Share Their Groundbreaking Journey
Did you know that most of the lashes we use in our industry are made in China, North Korea, and Vietnam?"Of course I know that Paul...I wasn't born yesterday. Tell me something I don't know". Did you ...
25 Helmi 202151min
115. Tips on How To Create a Brand Name That Sticks
Are you thinking of renaming your business? Are you about to open your first business but aren't sure what to call your new salon? If you said yes to either of these questions, you'll want to listen t...
23 Helmi 202113min
114. Mary Harcourt of CosmoGlo Shares Her Journey in Developing a New Product For The Lash Industry
Do you have a product you want to share with the lash industry? Do you know what it takes to take your product from an idea and make it into a reality? If you've been thinking of making a product, the...
19 Helmi 202159min
113. The Five Enemies Of Unity That Will Kill Your Beauty Business
If you have your own business, you know that if you don't have enough clients or if you don't watch your budget, you could see your business fail. Initially, when you start a business these two things...
16 Helmi 202130min
112. Ali Lilly (Lash Anarchist)is Back and Talks About How She Built Her Following On Instagram
Do you spend a lot of time on Instagram trying to build your following? Having a large following that is engaged with you is a great way to build your business...but it's easier said than done. In to...
11 Helmi 20211h 1min
