#408: Scoops of Success: Häagen-Dazs’ Refreshed Approach to Loyalty
Send us Fan Mail Memorable experiences are a key part of creating lasting customer relationships, and Häagen-Dazs Shops are taking steps to enhance its approach. In this conversation with Maya Pocock,...
16 Joulu 202419min
#407: Cava’s Loyalty Program: Driving Growth Amid a Surge in Popularity
Send us Fan Mail Cava, a Mediterranean-inspired restaurant chain with over 340 locations has carved out a unique space in the competitive fast-casual dining industry. Known for its fresh ingredients a...
11 Joulu 202418min
#406: BWH Hotels: Elevating Customer Loyalty and Inspiring Travel
Send us Fan Mail Travel rewards have become increasingly popular in recent years, with more and more people taking advantage of the opportunity to earn points and miles on their everyday spending. Acc...
9 Joulu 202416min
#405: Loyalty360 Loyalty Live | Shamba Schmidt, Epsilon
Send us Fan Mail In our latest edition of Loyalty Live, Loyalty360, speaks with Shamba Schmidt, Vice President, Solution Consulting at Epsilon. As a global marketing and data technology company known ...
19 Marras 202417min
#404: Interview with Michelle DeVore: Launching the Supercuts Reward Program
Send us Fan Mail Designing an enterprise-level loyalty program from scratch is challenging on its own, but doing so for a large franchise organization like Supercuts—spanning 1,900 locations with over...
18 Marras 202424min
#403: Loyalty360 Loyalty Live | Monique De La Rosa, Ansira
Send us Fan Mail Artificial intelligence (AI) and Machine Learning (ML) continue to be top of mind as marketers are leveraging AI and ML in a variety of ways to improve their customer loyalty programs...
12 Marras 202415min
#402: Piada Italian Street Food Upgrades Customer Experience with Revamped Loyalty Program and Digital Ordering
Send us Fan Mail The philosophy “the customer is always right” drives many marketers to value client, patron, and guest feedback. Piada Italian Street Food, known for its fresh Italian-inspired men...
23 Loka 202422min
#401: Royal Bank of Canada: Forming Strategic Partnerships and Receiving Recognition for Customer Loyalty Efforts
Send us Fan Mail When a large financial institution decides to enhance the construction of its customer loyalty program, it can be challenging. Yet repositioning a program in a highly competitive Cana...
16 Loka 202411min
