Leaders in Customer Loyalty, Powered by Loyalty360

Leaders in Customer Loyalty, Powered by Loyalty360

  1. Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.


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Employee Buy-In Grows Hannaford All-Digital Rewards Program

Employee Buy-In Grows Hannaford All-Digital Rewards Program

Send us Fan Mail Hannaford is a 189-store supermarket chain based in Maine that operates stores in New England and New York. They recently won a Platinum award at the Employee Engagement and Impact ca...

17 Helmi 202129min

TELUS Uses Rewards, Social Purpose to Grow Customer Engagement

TELUS Uses Rewards, Social Purpose to Grow Customer Engagement

Send us Fan Mail Cecilie Balfour is the Senior Market Manager at TELUS, which is Canada’s fastest-growing national telecommunications company. TELUS recently won two awards at the annual Loyalty360 aw...

16 Helmi 202119min

Floor & Decor’s Unique PRO Rewards Changes Member’s Business, Lives

Floor & Decor’s Unique PRO Rewards Changes Member’s Business, Lives

Send us Fan Mail Matt Goldberg is the Director Of Pro Strategy And Loyalty at Floor & Décor, which won three awards during the recent Loyalty 360 Award presentation, including a Platinum in the B2B Cu...

12 Helmi 202122min

Wyndham Focuses on Customers in Winning 360-Degree Honor

Wyndham Focuses on Customers in Winning 360-Degree Honor

Send us Fan Mail Wyndham Hotels & Resorts won the Platinum in the 360-Degree category for overall excellence at the 2020 Loyalty360 Awards, as well as three other awards at the event. The also capture...

11 Helmi 202118min

In Challenging Times, Air Canada’s Giveback Program Shines a Light

In Challenging Times, Air Canada’s Giveback Program Shines a Light

Send us Fan Mail Air Canada is Canada’s largest domestic and international airline. Canada’s flag carrier is among the 20 largest airlines in the world and in 2019 served over 51 million customers. Ai...

8 Helmi 202129min

How Canada’s SCENE Stays Relevant, Innovative, Loved

How Canada’s SCENE Stays Relevant, Innovative, Loved

Send us Fan Mail Matthew Seagrim is Managing Director of SCENE, a joint venture between Cineplex Entertainment and Scotiabank, which has officially ranked Canada’s most extensive entertainment loyalty...

2 Helmi 202132min

Donatos’ Revamped Loyalty Program Gets Personal

Donatos’ Revamped Loyalty Program Gets Personal

Send us Fan Mail Erin Corrigan is the Digital Marketing Manager at Donatos, an Ohio-based pizza delivery restaurant franchisor that has nearly 200 locations in 10 states, with the majority of location...

28 Tammi 202118min

Teriyaki Madness Gets Ahead of Loyalty Curve with New Technology

Teriyaki Madness Gets Ahead of Loyalty Curve with New Technology

Send us Fan Mail Jodi Boyce is executive vice president of the fast-casual Denver-based teriyaki franchise, Teriyaki Madness, which features a Seattle-style teriyaki menu with nearly 95 locations in t...

25 Tammi 202120min

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