
2.10 - The Power of CRM in Healthcare Equipment Services
Explore the CRM journey tailored for companies specializing in durable medical equipment, complex rehab equipment, and respiratory equipment. From customer segmentation to automation, uncover how inte...
8 Touko 202425min

2.9 - How to Turn Insurance Denials Into an Advantage for Your Business
In this episode of the Offsite Team podcast, discover how you take claim denials as an advantage to your company’s growth! Join Erik and April as they discuss the challenges of denials, friction audit...
1 Touko 202420min

2.8 - Strategies for Winning with Labor: Insights from Small Business Owners
In this episode of the Offsite Team podcast, Discover smart labor strategies for DME and healthcare companies in this episode of the Offsite Team Podcast. Join Erik and April as they discuss the chall...
24 Huhti 202419min

2.7 - Mastering Med Advantage Plans for DME Companies
In this episode of the Offsite Team podcast, we delve into the frustrating world of Med Advantage plans. Join us as we share insights on navigating their complex rules and maximizing reimbursements. L...
17 Huhti 202419min

2.6 - Bridging the Gap: How Vision Creates Success with Global Teams
Join us as we delve into the secrets of vision in managing offsite teams, bridging the gap between Philippines and US-based team members. Learn about the importance of communication, setting clear goa...
11 Huhti 202417min

2.5 - Unlocking the Power of Mission Statements: Why Every Business Needs One
Discover the vital importance of having a clear mission statement for your business in this enlightening discussion. Join us as we delve into real-life scenarios where businesses without a clear missi...
4 Huhti 202419min

2.4 - Navigating KPI Implementation: Lessons Learned and Strategies for Success
In this episode, Erik and April share their experiences with KPI implementation, highlighting the pitfalls of unrealistic goals and the importance of using the SMART goal format. Discover how proper c...
27 Maalis 202414min

2.3. The Secret to a Thriving DME Team? KPIs That Motivate (and Aren't Scary!)
Is your team hitting a wall? Maybe it's time to re-evaluate your KPIs! Join Erik and April as they delve into the world of Key Performance Indicators for DME businesses. Discover how to use KPIs to...
20 Maalis 202422min



















