290: Creating an Exceptional New Client Experience
Do new client's enjoy the onboarding experience with you and your business? The benefit of focusing on the details is that existing clients also benefit from any improvements you make. As a business, ...
6 Kesä 202222min
289: Investing for Retirement as a Small Business with Joshua Winterswyk
Are you saving for retirement? 💰While it can seem daunting and like it's far away, it is critically important to get started as early as possible. Joshua Winterswyk, from RPA Wealth Management, talks...
1 Kesä 202247min
288: What to do When a Client Disagrees with Your Business Decision
Summary Have you raised prices, brought on staff, made a policy change, and a client disagreed with the decision you made? Whether a new client or an existing client, it will happen eventually. It can...
30 Touko 202228min
287: Continuing to Adapt with Miguel Rodriguez
Summary: How do we continue to pivot, adapt, and overcome challenges in business? Miguel Rodriguez, owner of City Dog Pack, joins us to share how he continues to apply lessons from Covid to the way he...
25 Touko 20221h 10min
286: Balancing Time, Scope, & Cost in Your Business
Summary: How do you handle when a potential client's expectations don't match up with how you run your business? From policies to pricing, there are a million reasons it could not be a good fit. We've...
23 Touko 202229min
285: From Finances to Felines with Wendy Thomson
How do you manage your finances? Wendy Thomson, owner of My Three Cats, spent over 20 years as an accountant. She credits her background with her ability to get her business off the ground quickly dur...
18 Touko 20221h 1min
284: 20 Ways to Make Extra Money in Your Pet Business
2020 taught us we shouldn't put all our eggs in one basket, which is why add on products or services are so great. On this episode, we share 20 way to make extra money in your pet business. Keep in mi...
16 Touko 202233min
283: Merging Companies with Therese Villemure and Lindsay Licata
What does it take to merge two pet sitting and dog walking companies? Therese Villemure and Lindsay Licata believe it takes passion and sacrifice. Owners of Suburban Pets, they share their individual ...
11 Touko 202256min
