Service Design Podcast

Service Design Podcast

In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.

Jaksot(68)

EPISODE 41 Service Design Award Winner 2019 Best Non-Profit

EPISODE 41 Service Design Award Winner 2019 Best Non-Profit

Twisted studio won the ‘professional non-profit’ service design award for their lean approach to service design and prototyping. The project they won the award for is called LaMA, short for Laborato...

3 Kesä 202045min

EPISODE 40: Tom Szaky at the Global Service Design Conference

EPISODE 40: Tom Szaky at the Global Service Design Conference

Tom Szaky is CEO at Terracycle, a social enterprise on a mission to eliminate the idea of waste. Recently he founded a new company Loop, a global circular shopping platform that brings multi-use packa...

10 Maalis 202026min

EPISODE 39: JOHN POWELL - We Have Met The Enemy and They Are Us

EPISODE 39: JOHN POWELL - We Have Met The Enemy and They Are Us

John Powell is design director at an agency focussed on Artificial intelligence for leading global enterprises and governments. John’s talk was titled ‘We Have Met The Enemy and They Are Us. He talked...

17 Helmi 202042min

EPISODE 38: Steph Hay on designing for trust

EPISODE 38: Steph Hay on designing for trust

Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk ‘Designing for Trust. Steph talked about the example of sesame street. In order for children to learn, t...

23 Tammi 202032min

EPISODE 37: RELIVE THE TORONTO GLOBAL SERVICE DESIGN CONFERENC

EPISODE 37: RELIVE THE TORONTO GLOBAL SERVICE DESIGN CONFERENC

Waw! What a great edition this year's conference! It was great to meet the familiar faces again, but also many new inspiring people. We walked around with our microphones again and bumped into many i...

27 Marras 20191h 15min

MINI EPISODE - SDGC19 CHRIS FERGUSON

MINI EPISODE - SDGC19 CHRIS FERGUSON

You heard Chris Ferguson (Founder of service design agency Bridgeable) on this podcast before. We spoke to him as a visitor of the Service Design Global Conference, as a regular guest, as a winnen of ...

23 Syys 201931min

Mini episode - Anticipation for #SDGC19

Mini episode - Anticipation for #SDGC19

In anticipation of the in Oktober we spoke to , one of the local organisers of the conference. Shannon is Senior Manager, Experience Design at and was Principle, Design and Research Director at . Li...

6 Syys 201920min

EPISODE 35: PLAYMOBIL PRO WITH VICTORIA DOBBIE

EPISODE 35: PLAYMOBIL PRO WITH VICTORIA DOBBIE

A couple of months ago, we noticed an interesting video on Linkedin. In this video Playmobil announced their new toolkit for professionals. We spoke with Victoria Dobbie, project manager at sub-brand ...

30 Heinä 201930min

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