
Bonus episode: Service Design Day
We recorded a special bonus episode for Service Design Day at the first of June! This episode is a compilation of interviews with Service Design pioneers from all over the world. Together we talked ab...
1 Kesä 20171h 24min

EPISODE 10: Balancing push & pull education with Mark Willems
Mark Willems is pedagogical employee in innovation and ICT integration at the Gemeenschapsonderwijs, in short GO!. A Belgian governmental institution that organises education in Flanders. We personall...
19 Touko 201756min

EPISODE 9: CONTEXT MAPPING & GROWING AN AGENCY WITH SANNE KISTEMAKER
Sanne Kistemaker is co-founder of the service design company Muzus, and teacher at Industrial Design Engineering at the Delft University of Technology. Sanne founded Muzus, a user-centered design agen...
3 Touko 201756min

EPISODE 8 LIVE: The future of robotics & AI
This is our first Arena episode! Arena is an event organised bij Knight Moves packed with inspiration, learnings and hands-on action on some of the most relevant design topics of today and tomorrow. T...
11 Huhti 201736min

EPISODE 7: Service Design Award 2016 for systemic and cultural change in the private sector
Frederik Kraft is Senior Expert Change & Transformation at Deutsche Telekom, one the world’s leading integrated telecommunications companies. Their core business is the operation and sale of networks ...
22 Maalis 201749min

EPISODE 6: Service Design Award 2016 for systemic and cultural change in the public sector
Sophie Andersson is strategic designer at Transformator Design, a Stockholm based Service Design agency. At Transformator they design services based on customer needs and help organisations towards cu...
2 Maalis 201748min

EPISODE 5: Service Design Award 2016 for Best Student Project by Gayle Rice
Gayle has recently completed a PhD at The Glasgow School of Art in which she responded as a researcher and a designer to difficulties young people who were leaving care and their workers experience wh...
25 Tammi 201744min

EPISODE 4: Service Design Award 2016 for Best Commercial Project by Kaarel Mikkin
Kaarel Mikkin is de co-founder of service design & branding consultancy Brand Manual. An international agency establish in Tallinn and Stockholm that designs customer experiences. Brand Manual used to...
25 Tammi 201743min





















