
Service Management Leadership - Experience is cumulative
A brief discussion about Experience Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
23 Marras 20213min

Service Management Leadership - Service Management Office
A brief discussion about the service management office Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tune...
23 Marras 20215min

Service Management Leadership - XMO
A brief discussion about Experience Management Office Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned...
22 Marras 20212min

Service Management Leadership - The Relationship Between Change and CMDB
A brief discussion about teh CMDB Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show...
22 Marras 20214min

Service Management Leadership - Understanding XLAs
A brief discussion about understanding XLAs Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next w...
21 Marras 20212min

Service Management Leadership - Measuring the Right Things
A brief discussion about measuring the right things Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned a...
20 Marras 20213min

Service Management Leadership - 2 Experience Management Considerations
A brief discussion about Experience Management considerations Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. St...
19 Marras 20213min

Service Management Leadership - Why Experience Matters
A brief discussion about why Experience matter Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
18 Marras 20214min