
Service Management Leadership - Alignment of Business Continuity and Disaster Recovery
Just a brief video about how business continuity and disaster recovery must be aligned. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity l...
9 Huhti 20216min

Second Annual Global ITAM Summit - Breakout Session - Pamela Fulmer
The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Pam shares her legal expertise. Each ...
8 Huhti 202130min

Morning Tea with Jeffrey - Strategic Thought For ITIL4 Transformation
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
7 Huhti 20216min

Service Management Leadership - Software Asset Management Partnering with Information Security
Just a brief video about how information security is a strategic partner of software asset management. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Busine...
6 Huhti 20216min

Service Management Leadership - Quest for Improvement
Just a brief video about how improvement can be simple and successful. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communi...
5 Huhti 20216min

Second Annual Global ITAM Summit - Breakout Session - Rory Canavan
The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Rory shares his expertise on Software...
1 Huhti 202125min

Service Management Leadership - Metrics and the Need to be Objective and Accurate
Just a brief video about how metrics reflect the relationship between the business and IT, and need to be objective and accurate to identify improvement opportunities. Each week, Jeffrey will be inter...
1 Huhti 20217min

Morning Tea with Jeffrey - Avoiding An Important Risk To Your Transformation
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
31 Maalis 202110min