Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Morning Tea with Jeffrey - The Value of Execution over Strategy

Morning Tea with Jeffrey - The Value of Execution over Strategy

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...

3 Helmi 20215min

Alexander Golev Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Alexander Golev Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Alexander joins Jeffrey as the twenty-eighth guest on the Service Management Leadership podcast. Topics range fromMicrosoft contracts to how organizations can maximize their Microsoft licensing. Each...

28 Tammi 202153min

Morning Tea with Jeffrey - The Best Ability is Availability

Morning Tea with Jeffrey - The Best Ability is Availability

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...

27 Tammi 20217min

Rob Akershoek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Part 2 of 2)

Rob Akershoek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Part 2 of 2)

Rob joins Jeffrey as the twenty-seventh guest on the Service Management Leadership podcast. Topics range from implementing a common framework to a method of creating an enterprise-wide roadmap for ga...

21 Tammi 202125min

Morning Tea with Jeffrey - Imperative Strategy for Decommissioning

Morning Tea with Jeffrey - Imperative Strategy for Decommissioning

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...

20 Tammi 20215min

Rob Akershoek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Part 1 of 2)

Rob Akershoek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Part 1 of 2)

Rob joins Jeffrey as the twenty-seventh guest on the Service Management Leadership podcast. Topics range from the impact of ITIL4, the merging of frameworks, and the role of IT as a business function...

14 Tammi 202157min

Morning Tea with Jeffrey - Transitioning to ITIL4

Morning Tea with Jeffrey - Transitioning to ITIL4

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...

13 Tammi 20216min

Rina Brahmbhatt Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Rina Brahmbhatt Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Rina joins Jeffrey as the twenty-sixth guest on the Service Management Leadership podcast. Topics range from her career journey to the new opportunities in ITIL4 and the impact of covid. Each week, J...

7 Tammi 202145min