Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Kat Macdermid and Lisa Parnis Join the Service Management Leadership Podcast with Jeffrey Tefertiller

Kat Macdermid and Lisa Parnis Join the Service Management Leadership Podcast with Jeffrey Tefertiller

Kat and Lisa discuss the launch of their new ITIL4 portal (www.ITIL4.com). It is a fabulous site for ITIL4 learners. Each week, Jeffrey will be interviewing guests from the technology, Service Managem...

30 Loka 202043min

Rory Canavan Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Rory Canavan Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Rory joins Jeffrey as the seventeenth guest on the Service Management Leadership podcast. Topics range from his career journey to the virtues of Software Asset Management, plus his company samcharter...

22 Loka 20201h 1min

The Global ITAM Summit - Part 2 - Replaces this week's Service Management Leadership Podcast with Jeffrey Tefertiller

The Global ITAM Summit - Part 2 - Replaces this week's Service Management Leadership Podcast with Jeffrey Tefertiller

The Global ITAM Summit is a knowledge-sharing panel of esteemed guests helping organizations make great IT Asset Management decisions. The panelists for this episode include: Craig Guarente Piaras Mac...

15 Loka 202043min

The Global ITAM Summit - Part 1 - Replaces this week's Service Management Leadership Podcast with Jeffrey Tefertiller

The Global ITAM Summit - Part 1 - Replaces this week's Service Management Leadership Podcast with Jeffrey Tefertiller

The Global ITAM Summit is a knowledge-sharing panel of esteemed guests helping organizations make great IT Asset Management decisions. The panelists for this episode include: Craig Guarente Piaras Mac...

8 Loka 202053min

How to Reduce IT Spend as a CIO - Service Management Leadership Podcast

How to Reduce IT Spend as a CIO - Service Management Leadership Podcast

This podcast arose from a conversation Jeffrey had with a CIO peer. If you are in this situation, we hope this guidance is beneficial to you. Each week, Jeffrey will be interviewing guests from the t...

8 Loka 20208min

Stephen Taylor Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Stephen Taylor Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Stephen joins Jeffrey as the thirteenth guest on the Service Management Leadership podcast. Topics range from his career journey and leadership style to his technology initiatives and regulatory requ...

3 Loka 202058min

Joseph DeKonty Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Joseph DeKonty Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Joseph joins Jeffrey as the twelfth guest on the Service Management Leadership podcast. Topics range from his roles spanning different industries, to the role of Enterprise Service Management in the ...

24 Syys 20201h 57min

Kevin McEvilly Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Kevin McEvilly Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Kevin joins Jeffrey as the eleventh guest on the Service Management Leadership podcast. Topics range from technology in the advertising/marketing industry, emerging technology, and the future of the ...

17 Syys 202055min