Service Management Leadership - Guest Host Luigi Ferri Talking About Warranty
Luigi Ferri takes the mic to talk about Warranty in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Each week, Jeff...
16 Helmi 20243min
Service Management Leadership - Asset Lifecycle Management
A brief discussion about asset lifecycle management Use this link to sign up for the Global ITAM Summit: https://forms.gle/ZGPCK8PbtxbvPupq6 Each week, Jeffrey will be sharing his knowledge on Se...
15 Helmi 20245min
Episode 2 - “I See What You’re Saying” – The Power of Visual Communication
In this episode kengon walks us through how to get started with visual communication and why it's important to start developing this skill NOW!
14 Helmi 202415min
David Cannon and Ken Jarvis Discuss Benefits of Incorporating ITIL - Helping Innovation
In this episode, David & Ken talk about how ITIL helps innovation
13 Helmi 202410min
Service Management Leadership - Measure Twice, Cut Once
A brief discussion about metrics and measuring Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Ma...
12 Helmi 20246min
Service Management Leadership - Guest Host Luigi Ferri Talking About Utility
Luigi Ferri takes the mic to talk about Utility in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Each week, Jeffr...
9 Helmi 20243min
Service Management Leadership - Asset Management Opportunities
A brief discussion about asset management Use this link to sign up for the Global ITAM Summit: https://forms.gle/ZGPCK8PbtxbvPupq6 Each week, Jeffrey will be sharing his knowledge on Service Manag...
8 Helmi 20248min
Episode 01 - Hats Off To You
kengon kicks off the series with a discussion of the book "Six Thinking Hats" by Edward De Bono
7 Helmi 202417min
