Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Service Management Leadership - A Gartner Article On Technical Debt

Service Management Leadership - A Gartner Article On Technical Debt

A brief discussion about technical debt Here is the link to sign up for the Global ITAM Summit: https://forms.gle/ZGPCK8PbtxbvPupq6 Each week, Jeffrey will be sharing his knowledge on Service Manag...

25 Tammi 20248min

David Cannon Discusses The Future Of IT Service Management

David Cannon Discusses The Future Of IT Service Management

This is a great episode where David talks about the many aspects that contribute to what service management will become in the future.

23 Tammi 202418min

Service Management Leadership - One View of The Future Of ITSM

Service Management Leadership - One View of The Future Of ITSM

A brief discussion about the future of service management Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of...

22 Tammi 20247min

Service Management Leadership - Guest Host Luigi Ferri Talking About Service Consumption

Service Management Leadership - Guest Host Luigi Ferri Talking About Service Consumption

Luigi Ferri takes the mic to talk about Service Consumption in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Each...

19 Tammi 20243min

Service Management Leadership - Is Data An Asset?

Service Management Leadership - Is Data An Asset?

A brief discussion about treating data like an asset Here is the link to sign up for the Global ITAM Summit: https://forms.gle/ZGPCK8PbtxbvPupq6 Each week, Jeffrey will be sharing his knowledge on S...

18 Tammi 20244min

David Cannon Discusses The Vision For ITIL In The Americas

David Cannon Discusses The Vision For ITIL In The Americas

In this episode, David talks about what we should expect for ITIL in the Americas. It is an exciting time for the ITIL product.

16 Tammi 20249min

Service Management Leadership - A Retread Service Management Program

Service Management Leadership - A Retread Service Management Program

A brief discussion about service management Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Manag...

15 Tammi 20246min

Service Management Leadership - Guest Host Luigi Ferri Talking About Organizational Velocity

Service Management Leadership - Guest Host Luigi Ferri Talking About Organizational Velocity

Luigi Ferri takes the mic to talk about Organizational Velocity in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice ...

12 Tammi 20243min