
The Rapport Game: Five Ways To Build Rapport
Hear it Here - https://bit.ly/3GAwNag00:01:58 Mirroring and Matching 00:03:03 In the 1970s, Richard Bandler and John Grinder introduced NLP00:05:24 Way 1: Match and Mirror External Communication Cues 00:07:31 Way 2: Match and Mirror Voice and Language 00:12:16 Way 3: Match and Mirror Internal Communication Cues 00:16:56 Way 4: Match on Content 00:18:38 Way 5: Chunking • Good conversation is firstly about the degree of concordance, harmony, and synchronicity between you and the person you’re talking to, i.e., rapport. • We can increase rapport by mirroring and matching both nonverbal and verbal expression. This can be done with internal and external cues, voice and language, content, and chunking style (i.e., up or down).#Chunking #Communication #EffortlessRapport #EmotionalContent #FacialExpression #JohnGrinder #NeuroLinguisticProgrammingNLP #NonverbalCommunication #RichardBandler #VerbalCommunication #TheRapportGame:FiveWaysToBuildRapport #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #CommunicationSkillsTraining/home/russell/Dropbox/NMGMedia/Stock/JPGs/64574.jpg
14 Maalis 202322min

Putting Your Questions Into Context
Hear it Here - https://bit.ly/ExtractInfo00:04:28 Elicitation Practice If none of the above work, that’s where the practice of elicitation comes in.00:08:15 Ellen Naylor in her 2016 book Win/Loss Analysis wrote about six specific elicitation techniques to get people talking.00:08:27 Recognition Practice Human beings are social animals.00:10:56 Complaining Technique This technique works with something else fundamental to human beings: how much we love to complain!00:15:45 Naïveté Technique In the same vein as the above, many people can’t help speaking up when they believe that someone is not wrong exactly, but merely trying to understand, and it’s their job to clear things up for them.00:17:57 Shift The Window This technique is a little more dramatic than the others, and may take a bit more practice, or otherwise being more familiar with the person in question.00:21:42 Silence Practice This last technique may not seem like the others, but in many cases, it can be the most powerful of all.00:25:05 Episode Takeaways • Analyze the answers to these questions cautiously, and remember to place everything in context. Note how they answer, not just the content, and also not what isn’t said. Use extrapolation to draw conclusions about what their answers say about them in a more general sense. • Questions needs to be iterative and responsive to the context and the answers you’ve already received. Also think about behavior online and in emails, or “read” a person’s possessions or home the way you would their body language. Use these observations to guide your questions.• Elicitation leads you to the information you’re looking for, without it seeming that you are. • Developed originally by the FBI, these techniques are really just ways to carefully work around conversational and societal norms to your advantage. They are effective because they work with human being’s natural social and behavioral tendencies.• For example, one tendency is towards recognition, or social connection. Use compliments or accurate observations to foster a rapport with someone or strengthen your connection. • You can also elicit information by encouraging people to complain, and in doing so, reveal something previously hidden, or else tap into the human need to correct someone’s error. Sued skillfully, most people cannot resist joining in on a complaining session or correcting an “error” you make.• Playing dumb or using naivete or ignorance will also encourage some people to try to educate you, and share vital information, especially since you will seem so non-threatening. • Finally, one technique is to say something quite dramatic to “shift the window” and then act as though nothing has happened; subtly, you may well elicit a revealing response. Silence can also be used effectively, since it encourages people to fill the gap with the information you want to know. #AccurateAssessments #AccurateObservations #AwkwardTension #BehavioralTendencies #Beliefs #BenignSituations #ComplainingTechnique #ElicitationPractice #EllenNaylor #IndirectQuestions #NaïvetéTechnique #SilencePractice #PuttingYourQuestionsIntoContext #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoExtractInfo #Secrets #andTruth/home/russell/temp/questions/questions-brown-and-black-wooden-blocks-10412820-Sara.jpg
7 Maalis 202328min

Fake It till You Make It
Hear it Here - adbl.co/3To6NDu00:01:27 In 2019, Matthew Berry and Steven Brown did research on the vocal tones 00:06:14 Jo Emerson is a confidence coach 00:07:10 Watch Your Body Language 00:08:33 Maintain Comfortable Eye Contact 00:09:26 Dress the Part 00:10:38 Develop Your Personal Sense of Poise • Assertiveness is something you can fake till you make! Be mindful of your body language (stand tall and take up space), maintain comfortable eye contact, fine-tune your personal sense of style (whatever that is), and practice the habits of a poised, composed person (such as gracefully accepting compliments).#EyeContact #GenuineConfidence #JoEmerson #MatthewBerry #KarenPine #StevenBrown #BeingAssertive—OrAtLeastHowToFakeItTillYouMakeIt #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #StandUpForYourselfPhoto by Vlada-Karpovich and Pexels
28 Helmi 202313min

Be Still And Reflect
Hear it Here - https://adbl.co/3shIydQ00:03:35 Psychologist Dr. Ann Vertel uses reflective listening in her practice00:04:35 How to Master Reflective Listening 00:13:48 Psychologizing—A Peculiar Kind of Invalidation • When we listen empathically and reflect, we go quiet and still within ourselves so we can receive as accurate a picture of the other person’s account as possible. We use mirroring and paraphrasing without questioning, leading, or starting a new thread. • We can reflect either content, feeling, or meaning, but should always remain non-directional and non-judgmental.#Empathic #EmpathicListeners #Invalidation #Jung #DrAnnVertel #Psychologizing #Reflecting #BeStillAndReflect #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #TrainYourEmpathyPhoto courtesy of George Becker and Pexels.
21 Helmi 202320min

Psychological Barriers To Communication
Hear it Here - https://bit.ly/3GAwNag00:03:29 “But I thought you meant X!”00:07:00 Preconceived Attitudes.00:12:34 Judgment and Premature Evaluation.00:15:11 Other Bad Communication Habits to Avoid.00:17:12 Constantly Interrupting.00:19:10 Using Qualifiers.00:20:22 Equating Your Experiences.00:20:27 “I know exactly how you feel!"00:22:24 Waiting Instead of Listening.00:23:14 Fluff and Filler Words.Barriers to good conversation include assumptions, strong negative emotions like anger and aggression (which inspire defensiveness), preconceived ideas and prejudice, fear, inflexibility and a need to control, premature evaluation and judgment, and other negative conversational habits like interrupting or one-upping. #AmazingCommunicationSkills #BadCommunicationHabits #BadConversationalist #BadHabit #CommonHabitualConversationalTraps #Communication #CommunicationBreakdown #CommunicationHabits #CommunicationSkills #ConversationalNarcissism #ConversationFlow #DistortCommunication #EffectiveCommunication #FillerWords #Floundering #Fluff #GoodCommunicator #HumanInteraction #ManipulativeCommunicationStyle #PrematureEvaluation #PsychologicalBarrier #PsychologicalBarriersToCommunication #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoachingPhoto courest of PICHA and Pexels
14 Helmi 202326min

Asked And Analyzed
Hear it Here - https://www.audible.com/pd/B094NZS81Q/?source_code=AUDFPWS0223189MWU-BK-ACX0-258377&ref=acx_bty_BK_ACX0_258377_pd_usAsking questions is an active way to deliberately elicit information from a person, but they need to be targeted and not too obvious. A few seemingly casual hypothetical questions can reveal a person’s deeper values, perspectives, and goals, for example asking what their favorite movie is, what they would save from a fire, or what animal they see themselves as.#Answer #Answering #DustinWood #Questions #Rorschach #AskedAndAnalyzed #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoachingPhoto Courtesy of Leeloo-Thefirst and Pexels
7 Helmi 202323min

Everyone Needs Boundaries...Including You!
Hear it Here - adbl.co/3To6NDu• Everyone has a right to have boundaries. Try to reframe how you think of boundaries—they are there to protect and prioritize what’s important, and not shut someone out or offend them. Trust your own feelings and judgments instead of avoiding them.• State your boundary and don’t overexplain or ask permission. Then, if a boundary is violated, follow up with appropriate action. A big part of healthy boundaries is respecting other people’s boundaries, too.Show notes and/or episode transcripts are available at https://bit.ly/social-skills-shownotesLearn more or get a free mini-book on conversation tactics at https://bit.ly/pkconsulting#Acquiescing #Assert #Boundary #Boundarysetting #Communicate #Peoplepleasers #Peoplepleasing #EveryoneNeedsBoundaries...IncludingYou! #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching
31 Tammi 202317min

The Basics Are Not So Basic
• The best mindset to adopt in order to become a better communicator is the one that will best allow you to connect, meet your needs, solve problems, and express yourself. • Begin by asking yourself what your default communication style is: aggressive, passive-aggressive, or manipulative. None of these styles actually achieves the ultimate goal of communication, however. • The way you communicate is a choice. Assertive communication is the ability to express needs, wants, thoughts, and feelings directly without disrespecting or controlling others. Mature conversationalists are self-controlled, balanced, relaxed, open, and respectful.• Communicating well is simple and easy, but we need to remove the formidable psychological barriers that stand in the way. With awareness, we can remove them and improve our communication skills.#AggressiveCommunicator #Assertive #AssertiveCommunicator #Communication #CommunicationStyle #Communicator #Manipulation #Manipulative #ManipulativeCommunicator #Nonverbally #Passive #Passiveaggressive #PassiveAggressiveCommunicator #PassiveCommunicator #TheBasicsAreNotSoBasic #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching
24 Tammi 202320min