
AI, Voice, and the Future of Contact Centers with Zendesk
What happens when customer service moves beyond answering questions and starts anticipating needs, coordinating actions, and resolving problems with AI? And what does that mean for the future of the c...
28 Kesä 27min

What Every CEO Can Learn from Chamberlain Group's Reinvention
What happens when a company best known for garage door openers decides to compete with the biggest names in smart home technology? Can a business built on hardware reinvent itself as an AI-powered sof...
28 Kesä 26min

Nitro Software: The Hidden AI Risks Lurking In Everyday Document Workflows
What happens when the biggest AI security risk isn't the technology itself, but the people using it? In this episode, I sit down with Cormac Whelan, CEO of Nitro Software, to discuss why organizations...
27 Kesä 27min

Binalyze: The Culture Change Cybersecurity Can No Longer Ignore
What if the biggest weakness in cybersecurity isn't the technology, but the way defenders communicate with each other? Cybercriminals openly exchange techniques, vulnerabilities, and attack methods, c...
26 Kesä 19min

How zeb Rebuilt Consulting Around AI With Substrate
What happens when a consulting company decides that adding AI to existing workflows isn't enough? In this episode, Mal Vivek, CEO and co-founder of zeb, joins me to discuss the launch of Substrate, an...
25 Kesä 29min

How Precisely Is Closing the AI Data Integrity Gap
Can organizations really call themselves AI-ready if their data foundations still have gaps? In this episode of Tech Talks Daily, I sit down with Dave Shuman, Chief Data Officer at Precisely, to discu...
24 Kesä 26min

The API Security Crisis Exposed By Akamai's State Of The Internet Report
How prepared are businesses for a new wave of attacks targeting the apps, APIs, and AI systems now powering digital growth? In this episode, I speak with Richard Meeus from Akamai Technologies about t...
23 Kesä 31min

How Sinch Sees AI Triggering The Biggest Communication Shift Since SMS
What happens when AI agents start talking to customers more often than humans do? In this episode, I'm joined by Robert Gerstmann, co-founder and Chief Evangelist at Sinch, to discuss what may be the ...
22 Kesä 31min
















