Catch Up on the Software Start-Ups: Episode 2
Software companies have a lot of similar experiences. Juan Romero, CEO of Volante Software, and Craig Shacklett, CEO of TRIO360 and URComped, share thoughts, stories, challenges, and ideas as similar ...
17 Touko 202123min
The Breakthrough of Data Analytics in Casinos
Its obvious nowadays that data is vital in the progression of any industry. For example, viewers of the movie, Moneyball, saw the impact that analytics had within the sport of baseball. New and improv...
14 Touko 202146min
Catch Up on the Software Start-Ups: Episode 1
Software startups face a lot of the same challenges, roadblocks, opportunities, and successes to celebrate. Juan Romero, CEO of Volante Software, and Craig Shacklett, CEO of TRIO360 and URComped, shar...
7 Touko 202137min
Effective Software Creates the Best Service for VIP Players & Player Development
Most CRM software is built to be serviceable to multiple industries with general sales' needs in mind. These broad and versatile systems are probably helpful in many industries, but when it comes to c...
23 Huhti 202130min
Utilizing Data as a Strategic Asset
Casinos have tons of different types of data stored that, more often than not, goes unused and takes up system space. But what if this data was used to solve problems and challenges and determine new ...
20 Huhti 202137min
VIP player expectations for Player Development
Casino hosts have a very demanding job, especially when it comes to making accommodations for VIP players. Knowing a player's preferences and expectations is valuable information for hosts which can u...
16 Huhti 202134min
Experience Marketing: Building Successful Loyalty Programs
Maya Angelou once said, "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." The experience a customer receives c...
8 Huhti 202131min
Marketing Benefits of Casino Department Synergy
When you get a new position, switching roles is an adjustment of itself. Switching departments and using that to your advantage is a larger beast to tackle. Someone with a history of success in blendi...
1 Huhti 202133min
