The Chris Voss Show

Elizabeth Andrew: Helping Founders Scale Their Businesses with Sales Expertise Elizabethandrew.com About the Guest(s): Elizabeth Andrew is a top-producing technology sales executive, startup consultant, and advisor. She is the founder and CEO of her own tech startup, and has been recognized as a five-time sales leader. Elizabeth is also a fractional CRO, TEDx speaker, and author. She has established herself as a leader, motivator, and role model, breaking barriers into the San Francisco technology space at nearly 50 years old after a 17-year career break as a stay-at-home mom. Elizabeth empowers startup leaders, founders, entrepreneurs, and small to midsize business owners to achieve their revenue goals, scale their businesses, and create sustainable growth through her proven strategic framework. Episode Summary: In this episode, host Chris Voss interviews Elizabeth Andrew, a top-producing technology sales executive and startup consultant. Elizabeth shares her inspiring journey of reentering the tech industry after a 17-year career break as a stay-at-home mom. She discusses the challenges she faced and the lessons she learned along the way. Elizabeth also highlights the importance of compassionate leadership and the value that experienced professionals bring to the table. She provides insights into scaling sales operations and offers practical advice for founders and CEOs looking to grow their businesses. Key topics discussed in this episode include the challenges of reentering the workforce after a career break, the importance of life experience and resilience in leadership, the need for compassionate leadership in the tech industry, and strategies for scaling sales operations. Key Takeaways: Elizabeth Andrew's inspiring journey of reentering the tech industry after a 17-year career break as a stay-at-home mom highlights the value of life experience and resilience in leadership. Compassionate leadership is crucial for motivating and getting the best performance out of employees. Understanding what motivates individuals and creating a supportive work environment leads to higher productivity and growth. Founders and CEOs often struggle with scaling sales operations. Hiring the right people and developing a strategic sales playbook are essential for sustainable growth. Experienced professionals bring a wealth of knowledge and skills to the table. Their ability to adapt, problem-solve, and handle failure makes them valuable assets to any organization. The entrepreneurial journey requires dedication, hard work, and a willingness to adapt. It is a constant learning process that requires being on 24/7 and embracing the challenges that come with it. Notable Quotes: "You can learn the tech tools in six to 12 months, but you can't teach 20 years of experience and leadership." - Elizabeth Andrew "Compassionate leadership is about understanding what motivates your teammates and creating an environment where they can thrive." - Elizabeth Andrew "Resilience is built through overcoming challenges and embracing post-traumatic growth." - Elizabeth Andrew "The most expensive thing a company can do is make a bad hire. Hiring the right people is crucial for success." - Elizabeth Andrew "If nothing happens, nothing happens. It's all about your mental attitude and the drive to succeed." - Elizabeth Andrew

29 Touko 20240s

The Benefits of Co-ops: Building Wealth and Empowering Communities Everything.coop About the Guest(s): Vernon Oakes is the General Partner at Everything Co-op Communications, LLC, a media company that promotes cooperative business models. With over 40 years of experience in property and asset management, Vernon became familiar with cooperative business models as the owner of a residential property management company. He is also the host of the leading weekly national radio program for the US Cooperative community. Vernon holds an MBA from Stanford University and has significant national and international experience in various business activities, including marketing, sales, forecasting, distribution, and service and systems design. Episode Summary: In this episode of The Chris Voss Show, host Chris Voss interviews Vernon Oakes, the General Partner at Everything Co-op Communications, LLC. Vernon shares his passion for cooperative business models and explains how they benefit individuals, families, and communities. He discusses the different types of co-ops, including worker co-ops, consumer co-ops, purchasing co-ops, and marketing co-ops. Vernon emphasizes the importance of cooperation among co-ops and the value of education, training, and information in the success of co-op businesses. He also highlights the resilience of co-ops during economic downturns and the positive impact they have on self-worth and dignity. Key Takeaways: Co-ops are businesses created by and for their members, providing benefits to the community and families in those communities. There are four main types of co-ops: worker co-ops, consumer co-ops, purchasing co-ops, and marketing co-ops. Co-ops operate based on values and principles such as cooperation among co-ops, education, training, and information sharing. Co-ops are more resilient than non-co-ops during economic downturns and have a higher chance of long-term success. The biggest benefits of co-ops are the financial wealth and self-worth and dignity they provide to individuals and communities. Notable Quotes: "Co-ops are always training each other on best principles, best ways of doing businesses, best practices." - Vernon Oakes "Co-ops are operated by values and principles. One of the principles is cooperation among co-ops." - Vernon Oakes "Co-ops end up helping each other. Credit unions help housing co-ops, housing co-ops help food co-ops." - Vernon Oakes "Co-ops are businesses that really help the community. If you want your family and community to be successful, look at starting a co-op." - Vernon Oakes

28 Touko 20240s

The Long November by Walt Gragg https://amzn.to/3VhJ8Yg In the tradition of Red Storm Rising and Red Metal, an American military force fights a desperate battle against an overwhelming enemy. What started as a military coup in Pakistan has ignited South Asia and threatens to spread to the world's largest democracy in India. American and British allies struggle to rescue Western civilians who have been cut off in Islamabad. What starts as a desperate race turns into a grim siege. But the fate of a few innocents pales in comparison to one inescapable fact: Pakistan is a nuclear power and some of those weapons are unaccounted for.About the author Walt Gragg lives in the Austin, Texas area with his wife, children, and grandchildren. He is a retired attorney. Prior to law school, he spent a number of years in the military. His time with the Army involved many interesting assignments including three years in the middle of the Cold War at United States European Headquarters in Germany where the idea for The RED LINE took shape. In this assignment he was privy to many of the elements of the actual American plan in place at the time for the conduct of the defense of Germany. While there, he also participated in a number of war games that became the basis for many of the novel’s events.

27 Touko 20240s

The Divine Economy: How Religions Compete for Wealth, Power, and People by Paul Seabright https://amzn.to/3KdDvEt A novel economic interpretation of how religions have become so powerful in the modern world Religion in the twenty-first century is alive and well across the world, despite its apparent decline in North America and parts of Europe. Vigorous competition between and within religious movements has led to their accumulating great power and wealth. Religions in many traditions have honed their competitive strategies over thousands of years. Today, they are big business; like businesses, they must recruit, raise funds, disburse budgets, manage facilities, organize transportation, motivate employees, and get their message out. In The Divine Economy, economist Paul Seabright argues that religious movements are a special kind of business: they are platforms, bringing together communities of members who seek many different things from one another—spiritual fulfilment, friendship and marriage networks, even business opportunities. Their function as platforms, he contends, is what has allowed religions to consolidate and wield power. This power can be used for good, especially when religious movements provide their members with insurance against the shocks of modern life, and a sense of worth in their communities. It can also be used for harm: political leaders often instrumentalize religious movements for authoritarian ends, and religious leaders can exploit the trust of members to inflict sexual, emotional, financial or physical abuse, or to provoke violence against outsiders. Writing in a nonpartisan spirit, Seabright uses insights from economics to show how religion and secular society can work together in a world where some people feel no need for religion, but many continue to respond with enthusiasm to its call.

26 Touko 20240s

The Profiteers How Business Privatizes Profits and Socializes Costs By Christopher Marquis https://amzn.to/3R0CbbB An exposé of how society pays for corporations' "free lunch" and the cost of environmental damage, low wages, systemic discrimination, and cheap goods. In an age when business leaders solemnly profess dedication to principles of environmental and social justice, Christopher Marquis’s provocative investigation into the real costs of doing business reveals the way that leaders of the corporate world gaslight to evade responsibilities by privatizing profits and socializing costs. “Who pays?” for the resulting climate and environmental damage, racism, low wages, and cheap goods: the average citizen and the taxpayer. By bringing to light ideas that today are on the fringe but rapidly making their way into the mainstream, Marquis outlines a new regenerative paradigm for business in society. He tells of a group of pioneers trying to not just reform but transform the way business is conducted all over the world. By taking novel actions to reimagine business operations in responsible ways, minimize their negative impacts, and create new ways for business to properly absorb their hidden costs, these leaders provide blueprints to move the needle on vexing social and environmental issues. What’s in it for leaders of the corporate world? The model of reform presented provides clear guidance on how to get ahead of the curve as an emerging economic order is formed. No business can lead from the front if it is morally-backward looking. History has shown time and again that those who get out in front of emerging changes in our social and environmental landscape protect themselves from inevitable eclipse.

24 Touko 20240s

The Klansman’s Son: My Journey from White Nationalism to Antiracism: A Memoir by R. Derek Black https://amzn.to/3V1mTF0 From the former heir-apparent to white nationalism, The Klansman’s Son is an astonishing memoir of a childhood built on fear, of breaking from a community of hate. Derek Black was raised to take over the white nationalist movement in the United States. Their father, Don Black, was a former Grand Wizard in the Ku Klux Klan and started Stormfront, the internet’s first white supremacist website—Derek built the kids’ page. David Duke, was also their close family friend and mentor. Racist hatred, though often wrapped up in respectability, was all Derek knew. Then, while in college in 2013, Derek publicly renounced white nationalism and apologized for their actions and the suffering that they had caused. The majority of their family stopped speaking to them, and they disappeared into academia, convinced that they had done so much harm that there was no place for them in public life. But in 2016, as they watched the rise of Donald Trump, they immediately recognized what they were hearing—the spread and mainstreaming of the hate they had helped cultivate—and they knew that they couldn’t stay silent. This is a thoughtful, insightful, and moving account of a singular life, with important lessons for our troubled times. Derek can trace a uniquely insider account of the rise of white nationalism, and how a child indoctrinated with hate can become an anti-racist adult. Few understand the ideology, motivations, or tactics of the white nationalist movement like Derek, and few have ever made so profound a change. When coded language and creeping authoritarianism spread the ideas of white nationalists, this is an essential book with a powerful voice.

23 Touko 20240s

Global development executive discusses bridging the gap for vulnerable communities Gretchenvillegas.net About the Guest(s): Gretchen Viegas is a global development executive with over 25 years of experience in the field. She specializes in mission-driven, innovative programming for vulnerable communities through partnership development, impact scaling, and revenue growth. For the first 15 years of her career, Gretchen lived and worked in Latin America and East and Southern Africa. In the past decade, she has been forging partnerships between non-profits and for-profits to do business for good. Gretchen is passionate about finding solutions to global challenges and believes in the power of collaboration to create positive change. Episode Summary: In this episode of The Chris Voss Show, host Chris Voss interviews Gretchen Viegas, a global development executive with extensive experience in the field. Gretchen shares her insights and experiences working in emerging markets and developing nations, where she focuses on helping vulnerable communities gain access to necessities such as clean water, food, housing, and education. She emphasizes the importance of listening to the needs of the community and working together to find sustainable solutions. Gretchen also discusses the role of for-profit and non-profit partnerships in addressing global challenges and achieving the United Nations Sustainable Development Goals. Key topics discussed in this episode include the impact of poverty, homelessness, and lack of clean water on communities worldwide, the need for collaboration between for-profit and non-profit sectors to address global challenges, the importance of empathy and understanding different cultures, and the role of youth in driving positive change. Key Takeaways: Global development is about partnering with vulnerable communities to help them access necessities and improve their quality of life. Collaboration between for-profit and non-profit sectors is crucial in addressing global challenges and achieving sustainable development goals. Understanding and empathizing with different cultures is essential for effective global development work. The youth play a significant role in driving positive change and shaping the future of global development. Businesses can make a profit while also making a positive impact on society and the environment. Notable Quotes: "It's not about showing up with the answers or with money and resources. It's about listening to what's important to the community and being a partner in finding solutions." - Gretchen Viegas "We need the for-profits and the innovation and creativity, along with the nonprofit boots on the ground, to come together and solve the big challenges we face." - Gretchen Viegas

22 Touko 202433min

Plan to Recover: Your Mini Journal for Recovery and Self-Discovery By Andrea M Epting https://amzn.to/4a9OCsi Lightninginabottle.biz Plan to Recover: Your Mini Journal for Recovery and Self-Discovery is an essential tool and helpful resource in the initial phases of any recovery and self discovery journey. Thoughtfully curated and specifically designed for the person looking to achieve long-term success in recovery while gaining personal insight, awareness, emotional intelligence and spiritual integrity. Use the “Plan to Recover” journal to stay recovery minded, practice priorities, and build healthy relationships with Self and Others - 12 hours at a time. Your 90-day mini journal to get started on your recovery. Enjoy finding joy in the journey!

21 Touko 202443min