The English Made Simple Podcast | English Podcast | English Conversations Made Easy | Work | Study | Travel

Learn how to handle customer complaints like a pro in this episode. Whether you work in customer service or just want to improve your communication skills, you’ll pick up practical tips and phrases to handle tough situations with confidence. Tune in for helpful advice on how to handle customer complaints. Enjoy! Download your free gift here to help you with spelling: How to Spell Your Name in English with Confidence⁠⁠⁠⁠www.englishmadesimple.net/spellmyname⁠⁠⁠⁠Also, check out my YouTube Channel here:⁠⁠⁠⁠www.youtube.com/channel/UCd-97FNY…F7yvbllwBaEiw⁠⁠⁠⁠***LINK TO THE SURVEY: ⁠⁠⁠⁠englishmadesimple.net/survey⁠⁠⁠⁠*** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support theshow: ⁠⁠⁠⁠www.paypal.me/emspodcast⁠⁠⁠⁠*** ⁠⁠⁠⁠www.englishmadesimple.net/transcripts⁠⁠⁠⁠ - Get Access to 70+ Episode Transcripts*** Resources & Tools ⁠⁠⁠⁠www.englishmadesimple.net/tools⁠⁠⁠⁠*** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book⁠⁠⁠⁠www.englishmadesimple.net/convo⁠⁠⁠⁠*** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: ⁠⁠⁠⁠paypal.me/emspodcast⁠⁠⁠⁠*** INSTAGRAM, follow me on @⁠englishmadesimple⁠*** FACEBOOK Page called ENGLISH MADE SIMPLE⁠⁠⁠⁠www.facebook.com/englishmadesimplepodcast/⁠⁠⁠⁠*** Speak English Over The Phone⁠⁠⁠⁠www.englishmadesimple.net/phone⁠⁠⁠⁠*** YOUTUBE channel English Made Simple Podcast⁠⁠⁠⁠www.youtube.com/channel/UCd-97FNY…F7yvbllwBaEiw⁠⁠⁠⁠*** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows(I do a happy dance around the house every time I see a 5-star review ;) Gracias!)

8 Joulu 202418min

In this episode, I share a personal story of dealing with bad customer service during a major project. From poor communication to feeling like ‘just a transaction,’ I dive into the frustrations of being a customer when service falls short. Have you ever experienced bad customer service? Enjoy today's episode! Download your free gift here to help you with spelling: How to Spell Your Name in English with Confidence⁠⁠⁠www.englishmadesimple.net/spellmyname⁠⁠⁠Also, check out my YouTube Channel here:⁠⁠⁠www.youtube.com/channel/UCd-97FNY…vF7yvbllwBaEiw⁠⁠⁠***LINK TO THE SURVEY: ⁠⁠⁠englishmadesimple.net/survey⁠⁠⁠*** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support theshow: ⁠⁠⁠www.paypal.me/emspodcast⁠⁠⁠*** ⁠⁠⁠www.englishmadesimple.net/transcripts⁠⁠⁠ - Get Access to 70+ Episode Transcripts*** Resources & Tools ⁠⁠⁠www.englishmadesimple.net/tools⁠⁠⁠*** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book⁠⁠⁠www.englishmadesimple.net/convo⁠⁠⁠*** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: ⁠⁠⁠paypal.me/emspodcast⁠⁠⁠*** INSTAGRAM, follow me on @⁠englishmadesimple⁠*** FACEBOOK Page called ENGLISH MADE SIMPLE⁠⁠⁠www.facebook.com/englishmadesimplepodcast/⁠⁠⁠*** Speak English Over The Phone⁠⁠⁠www.englishmadesimple.net/phone⁠⁠⁠*** YOUTUBE channel English Made Simple Podcast⁠⁠⁠www.youtube.com/channel/UCd-97FNY…vF7yvbllwBaEiw⁠⁠⁠*** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows(I do a happy dance around the house every time I see a 5-star review ;) Gracias!)

12 Marras 202418min

In this episode, we dive into customer service and call center communication, focusing on how to navigate different accents, including Northern and Southern US accents. Plus, we share a fun audio clip from Gabe and Goyo’s '¡No Te Rindas! Intermediate English' podcast, where they role-play a call center scenario and teach us how to use the NATO Phonetic Alphabet to spell over the phone. Enjoy :) How to Spell Your Name in English with Confidence⁠⁠⁠www.englishmadesimple.net/spellmyname⁠⁠⁠ Also, check out my YouTube Channel here: ⁠⁠⁠www.youtube.com/channel/UCd-97FNY…vF7yvbllwBaEiw⁠⁠⁠ ***LINK TO THE SURVEY: ⁠⁠⁠englishmadesimple.net/survey⁠⁠⁠ *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support theshow: ⁠⁠⁠www.paypal.me/emspodcast⁠⁠⁠*** ⁠⁠⁠www.englishmadesimple.net/transcripts⁠⁠⁠ - Get Access to 70+ Episode Transcripts *** Resources & Tools ⁠⁠⁠www.englishmadesimple.net/tools⁠⁠⁠*** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book ⁠⁠⁠www.englishmadesimple.net/convo⁠⁠⁠*** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: ⁠⁠⁠paypal.me/emspodcast⁠⁠⁠*** INSTAGRAM, follow me on @⁠englishmadesimple⁠*** FACEBOOK Page called ENGLISH MADE SIMPLE⁠⁠⁠www.facebook.com/englishmadesimplepodcast/⁠⁠⁠*** Speak English Over The Phone ⁠⁠⁠www.englishmadesimple.net/phone⁠⁠⁠*** YOUTUBE channel English Made Simple Podcast⁠⁠⁠www.youtube.com/channel/UCd-97FNY…vF7yvbllwBaEiw⁠⁠⁠*** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows(I do a happy dance around the house every time I see a 5-star review ;) Gracias!)

21 Loka 202418min

In this episode, we look at the pros and cons of AI teachers vs Human teachers... have a listen then tell me inside the Comments, which one do you prefer? Enjoy :)----Download your free gift here to help you with spelling: How to Spell Your Name in English with Confidence⁠⁠⁠www.englishmadesimple.net/spellmyname⁠⁠⁠Also, check out my YouTube Channel here:⁠⁠⁠www.youtube.com/channel/UCd-97FNY…vF7yvbllwBaEiw⁠⁠⁠***LINK TO THE SURVEY: ⁠⁠⁠englishmadesimple.net/survey⁠⁠⁠*** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support theshow: ⁠⁠⁠www.paypal.me/emspodcast⁠⁠⁠*** ⁠⁠⁠www.englishmadesimple.net/transcripts⁠⁠⁠ - Get Access to 70+ Episode Transcripts*** Resources & Tools ⁠⁠⁠www.englishmadesimple.net/tools⁠⁠⁠*** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book⁠⁠⁠www.englishmadesimple.net/convo⁠⁠⁠*** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: ⁠⁠⁠paypal.me/emspodcast⁠⁠⁠*** INSTAGRAM, follow me on @⁠englishmadesimple⁠*** FACEBOOK Page called ENGLISH MADE SIMPLE⁠⁠⁠www.facebook.com/englishmadesimplepodcast/⁠⁠⁠*** Speak English Over The Phone⁠⁠⁠www.englishmadesimple.net/phone⁠⁠⁠*** YOUTUBE channel English Made Simple Podcast⁠⁠⁠www.youtube.com/channel/UCd-97FNY…vF7yvbllwBaEiw⁠⁠⁠*** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows(I do a happy dance around the house every time I see a 5-star review ;) Gracias!)

7 Loka 202414min

In this episode, we explore how you can use AI virtual assistants like Google Assistant, Siri, and Alexa to practice English in your everyday conversations. Learn practical tips on how to ask questions, improve your listening skills, and even have fun while interacting with AI - all from the convenience of your phone. Enjoy :) ---- Download your free gift here to help you with spelling:How to Spell Your Name in English with Confidence⁠⁠www.englishmadesimple.net/spellmyname⁠⁠ Also, check out my YouTube Channel here:⁠⁠www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw⁠⁠***LINK TO THE SURVEY: ⁠⁠englishmadesimple.net/survey⁠⁠ *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support theshow: ⁠⁠www.paypal.me/emspodcast⁠⁠ *** ⁠⁠www.englishmadesimple.net/transcripts⁠⁠ - Get Access to 70+ Episode Transcripts*** Resources & Tools ⁠⁠www.englishmadesimple.net/tools⁠⁠*** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book⁠⁠www.englishmadesimple.net/convo⁠⁠*** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: ⁠⁠paypal.me/emspodcast⁠⁠*** INSTAGRAM, follow me on @⁠englishmadesimple⁠*** FACEBOOK Page called ENGLISH MADE SIMPLE⁠⁠www.facebook.com/englishmadesimplepodcast/⁠⁠ *** Speak English Over The Phone⁠⁠www.englishmadesimple.net/phone⁠⁠ *** YOUTUBE channel English Made Simple Podcast⁠⁠www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw⁠⁠ *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows(I do a happy dance around the house every time I see a 5-star review ;) Gracias!)

14 Syys 202414min

In this episode, we explore how the latest AI technology from Samsung can enhance your English learning experience. Plus, I’ll share a personal story on how AI is shaking things up in the way we work. Tune in and let’s embrace the future of language learning together! Enjoy :) Download your free gift here to help you with spelling: How to Spell Your Name in English with Confidence⁠www.englishmadesimple.net/spellmyname⁠ Also, check out my YouTube Channel here: ⁠www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw⁠***LINK TO THE SURVEY: ⁠englishmadesimple.net/survey⁠ *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support theshow: ⁠www.paypal.me/emspodcast⁠ *** ⁠www.englishmadesimple.net/transcripts⁠ - Get Access to 70+ Episode Transcripts*** Resources & Tools ⁠www.englishmadesimple.net/tools⁠*** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book⁠www.englishmadesimple.net/convo⁠ *** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: ⁠paypal.me/emspodcast⁠ *** INSTAGRAM, follow me on @⁠englishmadesimple⁠*** FACEBOOK Page called ENGLISH MADE SIMPLE⁠www.facebook.com/englishmadesimplepodcast/⁠ *** Speak English Over The Phone⁠www.englishmadesimple.net/phone⁠ *** YOUTUBE channel English Made Simple Podcast⁠www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw⁠ *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows(I do a happy dance around the house every time I see a 5-star review ;) Gracias!)

1 Syys 202415min

In this episode, we explore how the Olympic Games can be the perfect icebreaker for starting conversations. Learn fun and engaging ways to chat about your favourite sports, share interesting facts, and connect with others. Enjoy! :) Download your free gift here to help you with spelling: How to Spell Your Name in English with Confidence ⁠www.englishmadesimple.net/spellmyname⁠ Also, check out my YouTube Channel here: ⁠www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw⁠ ***LINK TO THE SURVEY: ⁠englishmadesimple.net/survey⁠ *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: ⁠www.paypal.me/emspodcast⁠ *** ⁠www.englishmadesimple.net/transcripts⁠ - Get Access to 70+ Episode Transcripts *** Resources & Tools ⁠www.englishmadesimple.net/tools⁠ *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book ⁠www.englishmadesimple.net/convo⁠ *** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: ⁠paypal.me/emspodcast⁠ *** INSTAGRAM, follow me on @⁠englishmadesimple⁠ *** FACEBOOK Page called ENGLISH MADE SIMPLE ⁠www.facebook.com/englishmadesimplepodcast/⁠ *** Speak English Over The Phone ⁠www.englishmadesimple.net/phone⁠ *** YOUTUBE channel English Made Simple Podcast ⁠www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw⁠ *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!)

12 Elo 202416min

Hey amigos y amigas! Today, I'm sharing how different it is to drive in Australia compared to Europe, the US, or the rest of the world! Enjoy! :) Download your free gift here to help you with spelling: How to Spell Your Name in English with Confidencewww.englishmadesimple.net/spellmyname Also, check out my YouTube Channel here: www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw ***LINK TO THE SURVEY: englishmadesimple.net/survey *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: www.paypal.me/emspodcast *** www.englishmadesimple.net/transcripts - Get Access to 70+ Episode Transcripts *** Resources & Tools www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Bookwww.englishmadesimple.net/convo *** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: paypal.me/emspodcast *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLEwww.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phonewww.englishmadesimple.net/phone *** YOUTUBE channel English Made Simple Podcastwww.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows(I do a happy dance around the house every time I see a 5-star review ;) Gracias!)

4 Elo 202416min