The ITSM Practice: Elevating ITSM and IT Security Knowledge

The ITSM Practice: Elevating ITSM and IT Security Knowledge

Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals! Stay Connected: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Youtube: https://www.youtube.com/@theitsmpractice Website: http://www.theitsmpractice.com

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Jaksot(159)

Why ISO 27001 Certification Is Essential for Fintech Success in 2025

Why ISO 27001 Certification Is Essential for Fintech Success in 2025

Discover how ISO 27001 boosts fintech security, simplifies compliance, builds customer trust, drives operational efficiency, attracts investors, and supports scaling. Learn why mid-sized fintechs must...

20 Touko 20259min

What is an ITIL 4 Master — And Why It Matters for Your ITSM Career

What is an ITIL 4 Master — And Why It Matters for Your ITSM Career

Many IT Professionals collect certifications, but real mastery means transforming theory into outcomes, leadership, and trust. In this episode, we explore what the ITIL 4 Master journey demands beyond...

13 Touko 20258min

Is BIAN the Cure for Banking’s Integration Chaos or a Framework Too Late?

Is BIAN the Cure for Banking’s Integration Chaos or a Framework Too Late?

Discover how BIAN helps banks escape legacy traps by offering standardized, modular service domains and semantic APIs. This episode reveals why BIAN exists, what problems it solves, and how to assess ...

6 Touko 20258min

How to Make Change Stick: 6 Proven Steps to Lead with Purpose and Impact

How to Make Change Stick: 6 Proven Steps to Lead with Purpose and Impact

Struggling to make change stick? Discover six proven principles that help turn resistance into results. Learn how purpose, communication, leadership, and reinforcement can boost your change success an...

29 Huhti 20258min

ITIL CMDB Best Practices: Scale Smart with Real Business Value in 7 Steps

ITIL CMDB Best Practices: Scale Smart with Real Business Value in 7 Steps

Discover how to scale your CMDB from a static list to a powerful tool that drives business value. In this episode, we unpack seven practical steps to create a clean, scalable, and business-aligned CMD...

22 Huhti 20256min

ISO 27001 Clause 8 Explained: Turning ISMS Plans into Real Security Operations

ISO 27001 Clause 8 Explained: Turning ISMS Plans into Real Security Operations

In this episode of The ITSM Practice Podcast, Luigi Ferri dives into Clause 8 of ISO 27001, where your Information Security Management System (ISMS) shifts from paper to practice. Discover how operati...

15 Huhti 20258min

ITIL 4 Principles: Key to Organizational Excellence

ITIL 4 Principles: Key to Organizational Excellence

Explore the transformative power of ITIL 4 Guiding Principles in this episode of The ITSM Practice. Luigi Ferri delves into how these principles can drive organizational value, offering practical exer...

8 Huhti 20258min

Strategic Enablement through IT Service Management for CIOs

Strategic Enablement through IT Service Management for CIOs

In this episode of The ITSM Practice, Luigi Ferri explores how service management can be a strategic enabler for businesses. We delve into aligning IT Service Management (ITSM) with corporate goals to...

1 Huhti 20259min