The MSP Zone

The MSP Zone

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

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The Return of N-able

The Return of N-able

SolarWinds MSP changes name to N-able. What does this mean for the MSP community? We’ll discuss on today’s MSP Zone.  Show Notes: www.n-able.com

23 Maalis 202116min

Should MSPs Have a Data Protection Officer?

Should MSPs Have a Data Protection Officer?

If you are an MSP in the European Union you are probably familiar with the term DPO, or data protection officer. DPOs are required under GDPR and are responsible for the protection of consumer data wh...

22 Maalis 202118min

Random Thoughts on Cybersecurity Consultants

Random Thoughts on Cybersecurity Consultants

Cybersecurity has become a big business. And, it's getting bigger every day. Much has been made about the transition from MSP to MSSP, and cybersecurity consulting firms are cashing in on this busines...

19 Maalis 202114min

Are Managed Services Clients on a Collision Course with Vendors?

Are Managed Services Clients on a Collision Course with Vendors?

Recent cyberattacks involving vendor technologies could be creating more risk for managed services customers. Are these attacks setting clients on a collision course with technology vendors (not MSPs)...

18 Maalis 202130min

Datto 2020 Financials & the End of Manual Managed Services Help Desk

Datto 2020 Financials & the End of Manual Managed Services Help Desk

Datto releases 2020 financial results, and could this be the end of manual help desk practices? We will review these news stories and provide our commentary on today's episode.

16 Maalis 202115min

Intel Explores Software for MSPs

Intel Explores Software for MSPs

Chip manufacturer Intel has been serving the IT channel for decades. Today, Intel is heading in a new direction and it could have significant implications for the MSP and their customers. Episode High...

12 Maalis 202121min

Death of Pay as You Go?

Death of Pay as You Go?

MSPs are facing increased pressure by some vendors who are requiring minimum recurring revenue levels in order to add new services, such as security. What will this mean for your MSP practice? We will...

5 Maalis 202126min

How Can MSPs Best Support Clients in Healthcare

How Can MSPs Best Support Clients in Healthcare

MSPs serving the healthcare sector have played a unique and important role in the last year. Frontline medical staff have helped lead the charge against a global pandemic. What challenges have MSPs se...

4 Maalis 202123min