The MSP Zone

The MSP Zone

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

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Managed Services for Healthcare in 2020

Managed Services for Healthcare in 2020

Our interview with an MSP focusing heavily on healthcare offers some valuable insights into how that sector has done throughout the pandemic.  Highlights:  Pandemic has forced positive changes within ...

16 Syys 202029min

Managing SaaS

Managing SaaS

It used to be that MSPs would manage servers, desktops, firewalls, and other business and infrastructure objects for their clients. Many still do. Yet, as software as a service (SaaS) continues to pro...

14 Syys 202026min

Digital Transformation is Driving Managed Services

Digital Transformation is Driving Managed Services

Managed Service Provider Ensono recently conducted a study of end-user organizations who reported some interested results related to IT spending and prioritization.  43% of IT decision makers feel the...

9 Syys 202026min

Where are Organizations Most Vulnerable to Cyberattack?

Where are Organizations Most Vulnerable to Cyberattack?

The war on cybercrime is now upon us. Globally, organizations of all sizes face unprecedented attacks on their IT assets. Luckily, MSPs are on the job and ready to defend against these attacks.  But, ...

8 Syys 202037min

Safe Cyber Hygiene Through Managed Services Contracts

Safe Cyber Hygiene Through Managed Services Contracts

How do you achieve safe cyber hygiene with your managed services customers. How about your contracts?  Managed services contracts are one of several effective ways you can influence your customers to ...

28 Elo 202033min

MSP Audit Myths

MSP Audit Myths

One of the biggest misconception MSPs have about certifications and audits is that if the MSP does not host the data, there is no need to examine the MSP. This is false!Program Highlights: 1) Remote a...

24 Elo 202015min

Understanding the Difference Between Security and Privacy Incidents

Understanding the Difference Between Security and Privacy Incidents

Not every cyber attack involves a data breach. Some network breaches do not involve the loss of personally identifiable data. Understanding the distinction between security and privacy incidents will ...

12 Elo 202027min

How One MSP Grew During the Pandemic

How One MSP Grew During the Pandemic

Long time MSPAlliance member and practicing MSP Jim Van of Logicomm sits down with The MSP Zone and discusses MSP regulation, the ongoing maturity of the MSP profession, and how his MSP practice actua...

6 Elo 202026min