What is CX? // How to Improve Customer Experience for International Markets w/Chui Chui Tan Ep#106
Chui Chui Tan is the founder & Director at Beyō Global. Having originally studied industrial engineering, she went on to become a culturalization expert who has worked in user/customer experience (UX/...
16 Kesä 202135min
Return to the Office: Best Practices for Competitive Advantage w/Dr. Gleb Tsipursky Ep#105
Dr. Gleb Tsipursky is the CEO of Disaster Avoidance Experts, a boutique consulting, coaching, and training firm that empowers leaders and organizations to avoid business disasters. Throughout his care...
9 Kesä 202136min
Developing a Data Strategy & Customer Analytics for Today w/Vivian Tan (Kaiser Permanente) Ep#104
Vivian Tan is the Vice President of Strategic Information Management & Global Relationships at Kaiser Permanente. She's been with KP for over 15 years, now working closely with the CFO, Chairman and C...
2 Kesä 202137min
Scenario Planning for a Post Pandemic Future w/Lance Mortlock from EY Ep#103
On this episode of the Strategy & Leadership Podcast, we're excited to welcome Lance Mortlock. Lance is a Senior Strategy Partner at Ernst & Young, and a Canadian Oil & Gas Industry leader. He's also ...
26 Touko 202144min
How to Invest in Yourself & Grow Your Business with Confidence w/Kelley Powell Ep#102
On this episode of the Strategy & Leadership Podcast, we're joined by Kelley Powell. Kelley is the CEO of the MacLaurin Group, a company that supports founders and companies as their technology operat...
19 Touko 202139min
How to Design a Change Management Experience that will Encourage Buy-in w/Heather Younger Ep#101
Heather Younger is a former attorney and the founder/CEO of Employee Fanatix, a management consulting firm that quips companies with the intelligence they need to improve the quality of work life for ...
12 Touko 202128min
How to Improve Accessibility & Become an Inclusive Workplace w/Tova Sherman Ep#100
Tova Sherman is the Canadian born, award-winning CEO of reachAbility, an organization that works directly with companies to build their capacity for inclusion through education, training, and consulta...
5 Touko 202143min
Board Management Tips to Help Your Team Win w/Lauren Harrell Ep#99
Lauren is the Director & Head of Commodities for the Financial Institutions Group at Chatham Financial, the largest independent financial risk management advisory and technology firm. Having worked in...
28 Huhti 202140min
