The Upload w/ ControlUp

The Upload w/ ControlUp

Take control of your digital workspace environment end-to-end AND make your end-users happy with their experience. Join Eugenia Schipelliti and Jeff Johnson as they interview industry leaders, customers, and tech gurus on how ControlUp is the simplest, most cost-effective way to observe, analyze and optimize your employees’ digital experience. They’ll help you understand the technology, trends in the industry, and best practices with digital workspaces so you can understand how to keep your end-users happy and helpdesk tickets down. Subscribe, listen in, and so in the know with The Upload! Follow us on Twitter; we would love to hear from you! ControlUp: https://twitter.com/ControlUp

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DEX: Troubleshooting

DEX: Troubleshooting

ControlUp can troubleshoot any issue that hinders the digital employee experience. In this podcast, we do not have time to go over every use case but instead give you a vision of what we can do and pr...

13 Helmi 202413min

DEX: Alerting

DEX: Alerting

When people call the IT help desk for a problem with their computer, they want IT to meet expectations and handle the escalation so they can get back to work. However, one study shows that employees s...

23 Tammi 202414min

Unified Comms monitoring with a live caller dashboard

Unified Comms monitoring with a live caller dashboard

Troubleshoot UC calls as they happen with ControlUp's unified communication live caller dashboard. See all live call performance metrics, then drill down to the device to troubleshoot and remediate.

26 Syys 20239min

ControlUp Free Tools for Desktop Troubleshooting

ControlUp Free Tools for Desktop Troubleshooting

At the core, every business has VIP users, who require special care and attention. We aim to simplify your life by assisting you in resolving desktop support issues now. We’ll give you the tools to fi...

19 Syys 202314min

ControlUp at VMware Explore 2023

ControlUp at VMware Explore 2023

In this episode, Tom and Jeff talk about VMware Explore and some big announcements like Jed Ayres becoming the new CEO of ControlUp AND the big ControlUp party. This podcast is fast, fun, and free.

13 Syys 202313min

What's new with Real-Time DX

What's new with Real-Time DX

Learn new and amazing enhancements with the latest release of Real-Time DX. (Spoiler alert: something to do with macOS and other great things)

18 Heinä 202310min

ControlUp Digital Employee Experience

ControlUp Digital Employee Experience

This episode discusses how the digital employee experience is not just for employees. Everyone wants DEX, but in many cases, IT must focus on optimizing their department before deploying a DEX solutio...

11 Heinä 20239min

Fewer support tickets, closed faster, a better desktop experience now!

Fewer support tickets, closed faster, a better desktop experience now!

In this episode, we talk about optimizing IT to close support tickets faster and have fewer tickets, leading to a better experience for both IT and end users.

7 Heinä 202310min