Atlassian Joins the AI Revolution: What It Means for ITSM & Why You Should Be Excited
Om episode
ITSM teams, it’s time to breathe a sigh of relief. Atlassian’s introduction of new automation and AI features is making it possible to work smarter, faster, and in mind-boggling ways. Andrew Baumann, Isos Technology’s resident JSM expert, joins us to discuss why we’re excited about AI, Atlassian success stories, and how you can take automation to the next level. Main Topics 06:21 What You Came Here For: Let’s Talk AI 09:25 Atlassian Automation: What’s New, Cool, and Exciting 17:36 An Atlassian Integration Success Story 22:38 How to Start Taking Advantage of Automation 25:08 Andrew’s Top Two Automation Tips 27:58 A Moment of Love for ITIL Episode Resources Connect with Andrew Baumann, Isos Technology, on LinkedIn More on Atlassian Intelligence Watch the Unlocking Automation Webinar Grab Our Whitepaper on Jumpstarting Automation for Jira Service Management Listen, rate, and subscribe!
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